Answered

Queue list content lost when playing in the car

  • 19 June 2020
  • 6 replies
  • 35 views

Userlevel 1

Hi @GuillaumeDZ I have one more request and I don't know if it is also my error or IOS problem.  I usually listen to music in the car creating a play queue.  unfortunately when I stop playing and I want to play again the queue disappears and I have to create it every time again.

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Best answer by Marcin Zalucki 26 June 2020, 07:49

it looks like the problem is gone.  if he returns, I will return to contact.  for the moment, thank you for trying to help 😉

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6 replies

Userlevel 4
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Hi @Marcin Zalucki,

I moved your new question to a separate topic.

What type of connection do you use in the car? It will impact the way the queue is handled.

Is it Bluetooth, USB audio, CarPlay or BMW/Mini integrated app?

The first 3 options should have no impact on the queue behavior. The BMW/Mini integration uses its own queue, so you may lose what’s in the queue when connecting/disconnecting the iPhone.

Userlevel 1

I am using a bluetooth connection.  when I get into the car again and start the application, the queue is empty.

Userlevel 4
Badge +1

Hi @Marcin Zalucki,

Do you have a Premium or Family account? Otherwise the queue list is not kept between 2 app launches on iOS, it is not related to the car Bluetooth connection.

Userlevel 1

Mam konto rodzinne.

Userlevel 4
Badge +1

Hi @Marcin Zalucki,

Maybe I did not understand precisely your issue.

If you do the following without connecting to the car:

  • start playing a playlist for a few minutes,
  • close the app (swipe all the way up to really close it),
  • open the app again and wait a few seconds for the data to load,

is the player queue still loaded with the previous playlist?

After this, if you connect to the car using Bluetooth and keeping Deezer app on the foreground, what happens to the player queue? Is it emptied?

Userlevel 1

it looks like the problem is gone.  if he returns, I will return to contact.  for the moment, thank you for trying to help 😉

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