Question

Premium not working

  • 1 August 2019
  • 3 replies
  • 62 views

Good evening. I have purchased Deezer Premium through the Apple App Store, bug it is not recognized into the app. I am logged into the right account (rkoroberto@gmail.com).
What can I do?

3 replies

Userlevel 7
Badge +7
Hi @rkoroberto

please have a read of this article it should help 🙂

https://en.deezercommunity.com/your-account-and-subscription-5/paid-but-still-being-asked-to-subscribe-2169

Let us know how you get on 🙂
Hi @Rob Igo, I have done everything that is written in that topic, but it still does not work.
I have read that Deezer can have problems with Itunes Payments, I send you a screenshot.
What can I do?

Userlevel 7
Badge +7
HI @rkoroberto

contact support here with as much information as you can give them 🙂

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