Question

Notification flag won’t disappear and all notification messages have been read and Deezer app is up to date

  • 29 September 2020
  • 3 replies
  • 24 views

The notification flag will not go away! I have no unread notification messages on my iPhone and I am up to date on both phone and Deezer software.

how to fix please? 


3 replies

Userlevel 7
Badge +5

Hey @LizadoLots 

Thanks for letting us know. Have you scrolled a bit to double-check? Like up and down?

If yes, please let us know which version of the iOS app you have, so that I can forward these comments to our devs :thumbsup_tone2:

I can confirm this is also happening for the android app as of Oct 2 2020. When I open the app, it always indicates there are notifications (red dot over the bell) even though they are months old and have already been read. 

 

Deezer App ver: 6.2.11.74

Android ver: 9 (updated to the Sept 5 2020 security patch) 

Userlevel 7
Badge +5

Hi there @SwiftKick 

Thanks for reporting it here and for your patience.

There's an update coming for the app next week or the week after (it's a gradual rollout) so please stay tuned and let us know if it solves the problem :thumbsup_tone2:

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