Answered

Most recent Deezer app for Mac Os won't load, blank screen on login!

  • 20 February 2019
  • 3 replies
  • 55 views

Hi everybody, I am running the last version (Version 4.2.4 (4.2.4.30) of the Deezer app on Mac (Os Sierra 10.12.6). When I launch it, I am able to see the login screen for 1 second, and then everything disappears, leaving a blank screen and no way to login. I've already reinstalled the Deezer app many times, updated Flash Player, launch Deezer with no other programs running, reboot my Mac. Still not working.
Anyone has the same problem? Any ideas to solve it?

Thanks everybody!
icon

Best answer by Rudi 21 February 2019, 14:29

Hi there @Elenita @Mechmichael

Just before we try the next steps, could you please try updating our app to 4.2.5?
I'd recommend updating your OS too.
View original

3 replies

Same here on macOS 10.13.6.
Userlevel 7
Badge +6
Hi there @Elenita @Mechmichael

Just before we try the next steps, could you please try updating our app to 4.2.5?
I'd recommend updating your OS too.
Hi Rudi,
thanks. I updated and it works now!

Reply