Question

Login issue Deezer app on iOS


Hi since yesterday i cannot login to my mobile application anymore on iOS platform 


5 replies

Userlevel 7
Badge +5

Hi there @suki_ynwa 

Thanks for reporting. What's happening? Did you get an error message? Have you tried reinstalling the app?

If yes, what version of the app, device model and OS do you have?

Hi there @suki_ynwa 

Thanks for reporting. What's happening? Did you get an error message? Have you tried reinstalling the app?

If yes, what version of the app, device model and OS do you have?

I have the same issue on my iPad air, it keeps telling me about some expired server certificate

Userlevel 7
Badge +3

Hello @techdavids87, we would need the version of iOS, and if possible the version of the Deezer app to help you.

Have a nice day

Hello @techdavids87, we would need the version of iOS, and if possible the version of the Deezer app to help you.

Have a nice day

iOS 12.4.7

Deezer 8.15.0.3

Userlevel 7
Badge +5

Hey @techdavids87 

Thanks for coming back. Our app version is up-to-date, but have you tried updating your iOS and restarting the device and your internet router?

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