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Latest Deezer update scrambles music using Chord Mojo

  • 27 November 2020
  • 3 replies
  • 44 views

I use Deezer Hifi, for a long time and without problems. However, after the latest Deezer update, playback using Chord Mojo USB DAC and headphone randomly turns into a earbleeding white noise. Quite annoying. Thusfar I have restarted all devises, checked the iOS Sound and Midi settings, nothing works. playback using Audirvana and Chord Mojo is flawless.

I use Apple MacPro quadcore running Catalina.

Hoping you can help me out here.

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Best answer by Accufan 3 December 2020, 14:19

All’s well. Haven’t had the terrible white noise again. Cheers!

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Userlevel 7
Badge +6

Hey @Accufan 

Thanks a lot for sharing your experience with us.

At the moment Deezer doesn't officially support DAC integrations, so I'm unable to provide you with appropriate support. However, we could go through some basic troubleshooting to see if the app responds the way it was before.

Have you tried restarting your devices and reinstalling the app? I know you're tech savvy because you even checked Midi settings but sometimes the most basic of tips helps. You said it used to work without problems, so what's the current version you've got? I'm currently testing our iOS Beta app and it streams via Bluetooth (for example) without issues, so I'm hoping the next update might restore the experience as you used to have :fingers_crossed_tone2:

In the meantime, please vote for this idea here :thumbsup_tone2:

Thank you, I will do a clean install. And see what happens..!

 

Versions I’m running: Deezer 4.28.0.147

OSX Catalina 10.15.7

All’s well. Haven’t had the terrible white noise again. Cheers!

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