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iphone storage full


Hi, I am unable to use my iPhone right now because the storage is full : 30 Go over 32 Go are used by
I have 4 albums uploaded right now si I dont understand where the problem comes from.

Honestly I am considering unsubscribing from Deezer......unless I am provided with a solution as soon as possible.


Thanks a lot in advance for the help.
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Best answer by Noam Asulin 28 June 2018, 08:29

If you delete the app all your downloads will be lost and you'll have to re-download them .
I suggest to try the following :

  1. Go to settings
  2. App settings
  3. Go to Smart cache and check how much storage is allocated to the app (Smart cache is for making sure the song will keep playing even if you don't have internet connection for short amount of time). If it's too high just set it to something suiting your needs better .
  4. Check if you have more free space now .

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9 replies

Userlevel 5
Badge +4
Hey! Try clearing the smart cache first! Go to settings>>app settings>>smart cache>>clear all

After that, you can set the allowed smart cache settings lower so it doesn't go up that high again 🙂
I have a total of 12gb storage on iPhone 5 and Deezer has over 6gb of that. How do I delete some of this. Do I have to delete the App and will I then lose everything.
Userlevel 7
Badge +7
If you delete the app all your downloads will be lost and you'll have to re-download them .
I suggest to try the following :

  1. Go to settings
  2. App settings
  3. Go to Smart cache and check how much storage is allocated to the app (Smart cache is for making sure the song will keep playing even if you don't have internet connection for short amount of time). If it's too high just set it to something suiting your needs better .
  4. Check if you have more free space now .
Without downloading anything, Deezer use a lot of space on my iphone, just for playlists... supposed to be on the cloud... how can I reduce the space used by Deeze and still keep my playlist somewhere?
Userlevel 7
Badge +6
Hi @nma, please see @Noam Asulin 's suggestion above. The procedures will to get a lighter Deezer 🙂
Recently i saw in My iPhone, that Deezer app occupy a lot of storage (6gb)
but in the app, it shows that I only be use 2gb

what can be the reason for that? Is it just cache? Because I almost erase the cache in the app

thanks, and I wait a response
Userlevel 7
Badge +6
Hi @AFranco, please see above 🙂
I don't find the smart cache in apps settings on ios / iPhone. I have a feeling this only applies to Android phones. Any ideas?
Userlevel 7
Badge +6
I don't find the smart cache in apps settings on ios / iPhone. I have a feeling this only applies to Android phones. Any ideas?

On you iPhone, open Deezer and go to the settings > App > scroll down and you will be able to see the smart cache 😉

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