Downloads are disappearing (current issue)

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Userlevel 7
Badge +6
Mohamed.Akeel wrote:

I was downloading songs till 3 days and when I was looking into the downloads. Then it was just empty.

I'm using an android phone

Is your Android and app fully updated?
Hello, i’m still having the same problem with my downloaded music, it keeps disappearing from my device (iphone X with plenty of space)

i am considering on cancel my subscription because it is frustating to keep paying and getting the same issues everyday.
i hope the Deezer team can see this thread and take action
Userlevel 7
Badge +5
Hi @Billy M sorry about that. Can you tell me how many albums and playlists you have in your library?