Answered

Devialet Hifi Support

  • 23 October 2019
  • 10 replies
  • 202 views

  • One hit wonder
  • 5 replies

I have a Devialet Phantom Reactor. Deezers website says i can play hifi on it over wifi using the deezer iphone app. but i am not presented with this option when i try on the deezer app. (of course i hve a hifi subscription)

icon

Best answer by Alessandra.Deezer 25 November 2019, 19:01

@Umar  I can understand your frustration, as mentioned our developers are currently working on this but we cannot talk about a definite date at the moment. Please make sure you follow this thread and you’ll be informed as soon as we have some news. Thanks a lot for your patience!

View original

10 replies

Userlevel 7
Badge +1

Hey @Umar this is currently being tested and hopefully the feature will be available very soon. Stay tune ;) 

Ok but when? You list this as an available feature already. Thanms

Userlevel 7
Badge +1

@Umar  I can understand your frustration, as mentioned our developers are currently working on this but we cannot talk about a definite date at the moment. Please make sure you follow this thread and you’ll be informed as soon as we have some news. Thanks a lot for your patience!

I own Devialet speakers. Both Devialet and Deezer are French companies… how come you don’t support each other and assure you strengthen your strategy by providing solutions within reasonable timeframes?
I pay for the Deezer HiFi subscription because I want to use it with my Devialet… UPnP would be the workaround to connect the Deezer Android App to the speakers… that seems to take forever to get ready. Don’t you feel you are pushing people to move away to competition?

Userlevel 7
Badge +5

Hi there @BDias 

Thank you for your feedback. We've been working on this for quite some time, you're right. But we're continuing to develop it. I agree with you that UPnP is the answer, so please bear with us. I'll be passing your feedback to our relevant teams here at Deezer :thumbsup_tone2:

Hi there @BDias 

Thank you for your feedback. We've been working on this for quite some time, you're right. But we're continuing to develop it. I agree with you that UPnP is the answer, so please bear with us. I'll be passing your feedback to our relevant teams here at Deezer :thumbsup_tone2:

Please, do it. We are getting tired of waiting, and waiting…

 

Userlevel 7
Badge +5

Thank you for your patience and feedback @redrosegd :v_tone2:

Userlevel 4
Badge +1

Hi @Umar @BDias @redrosegd

Although there is currently no deep integration of Devialet speakers control inside Deezer app, you can still play HiFi audio on your Phantom from Deezer app via AirPlay with no loss of quality :wink:

 

Hi. I just bought a devialet phantom..  I get constant distortion over the Wi-Fi. No issue with spotify... wants the problem with deezer and devialet ?

Userlevel 7
Badge +3

Hello @Raja W. Abuljebain, does it happen on specific tracks, or any title? Are you using AirPlay?

Reply