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Deezer isn't working: The play button just don’t work now

  • 16 September 2020
  • 2 replies
  • 35 views

The play button just don’t work now, in every update I get a new different bug, if still like that I’ll have to leave Deezer

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Best answer by Rob Igo 16 September 2020, 15:18

Hi @Warley Calazans 

 

Let’s try a clean install, please do the following in the exact order:-
make sure you're connected to a wifi network
log out of Deezer
uninstall Deezer
clean your phone's cache
remove the SD card (if you have one)
turn off your phone
turn on your phone
reinstall Deezer
Log in to Deezer
open Deezer and download at least one album or playlist
reinsert the SD card (if you have one)

 

Let us now how you get on :) 

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Userlevel 7
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Hi @Warley Calazans 

 

Let’s try a clean install, please do the following in the exact order:-
make sure you're connected to a wifi network
log out of Deezer
uninstall Deezer
clean your phone's cache
remove the SD card (if you have one)
turn off your phone
turn on your phone
reinstall Deezer
Log in to Deezer
open Deezer and download at least one album or playlist
reinsert the SD card (if you have one)

 

Let us now how you get on :) 

Hi @Warley Calazans 

 

Let’s try a clean install, please do the following in the exact order:-
make sure you're connected to a wifi network
log out of Deezer
uninstall Deezer
clean your phone's cache
remove the SD card (if you have one)
turn off your phone
turn on your phone
reinstall Deezer
Log in to Deezer
open Deezer and download at least one album or playlist
reinsert the SD card (if you have one)

 

Let us now how you get on :)

 

 

I restarted the phone twice and it worked, thank you so much <3

 

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