Deezer doesn’t remember last played song when using shuffle

  • 30 November 2021
  • 6 replies
  • 134 views

I use Deezer in shuffle mode, but when I close the app and restart it, it starts playing a different song. It doesn’t remember where I left off, or the order of the songs for that matter. Is this a known issue or is this just me? It only happens when I use the shuffle mode. 
Thanks!


6 replies

Userlevel 5
Badge +2

I use Deezer in shuffle mode, but when I close the app and restart it, it starts playing a different song. It doesn’t remember where I left off, or the order of the songs for that matter. Is this a known issue or is this just me? It only happens when I use the shuffle mode. 
Thanks!

We could not reproduce the issue, is your app updated? 

I use Deezer in shuffle mode, but when I close the app and restart it, it starts playing a different song. It doesn’t remember where I left off, or the order of the songs for that matter. Is this a known issue or is this just me? It only happens when I use the shuffle mode. 
Thanks!

We could not reproduce the issue, is your app updated? 

Yes it is.  I have checked, but it also ‘forgets’ the shuffle setting when reopening the app. It starts a random song from the same playlist, without the shuffle feature. 

Userlevel 7
Badge +4

Hey @Marieke90 I have tested in 2 different iPhones (12 and 13) with the latest version of the app 9.2.0, and after closing or killing the app it does remember the last song.
If you still have problems, ca you please send us a video or screenshots to show the problem in order to check with our developres?
Thanks

Hi @Jaime. I made a video, however, I don’t see an option to share this on this forum (I can only share pictures). Where can I send the video to? Should I mention a reference or something? Many thanks!

Userlevel 7
Badge +4

You can upload the video as an attachment if it less than 5MB.
Let me know if that works

@Jaime. Hereby the video. The file type wasn't supported, so I had to convert it to a ZIP file, I hope this works. You can see it restarts with another number then I ended with and without the shuffle mode on. I have checked multiple times after I made this video, but the same thing keeps happening (Don't mind the music choice :slight_smile:

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