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Can’t create new playlist?


Hi! I tried to create a new playlist but the option is not working. I went to playlist section, put the name but the option ‘Done’ is not active. What shall i do? Please help!
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Best answer by Flo.Deezer 10 February 2019, 14:56

Hi @Angi05 I highly assume you are typing the name of the playlist into the wrong field. You must insert the name literally where it says "Playlist name" in grey not in the description field below. I know this can be misleading, but you will see that the Done button will then activate itself. This is a common misunderstanding and we have passed on to change this. 😉

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4 replies

Userlevel 5
Badge +3
Hi there @Angi05

Could you please tell me which device you're using the app on? And how many playlists have you already got? It could've reached the limit.
Hi Rudi!
i am using the application on iphone8. I have only the initial playlists, Favorites, Top and Just Heard.
These ones are from the beggining and it allows me to delete or add new songs only in Favorites.
Thank you!
Userlevel 7
Badge +5
Hi @Angi05 I highly assume you are typing the name of the playlist into the wrong field. You must insert the name literally where it says "Playlist name" in grey not in the description field below. I know this can be misleading, but you will see that the Done button will then activate itself. This is a common misunderstanding and we have passed on to change this. 😉
Hi! You are right, i didn’t notice it was in the wrong field. ☺️
Many thanks!

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