Question

Can no longer cast to Beoplay M5 and A6 from the Deezer iPhone app.

  • 8 February 2021
  • 5 replies
  • 34 views

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Other apps can cast to the Bang & Olufsen devices and I can cast to my Beosound 1 and Beoplay M3s on the same network without problems. It is also possible to cast to a group in Google Home app where the A6 and M5 are. So the problem occur when I try to cast to an individual speaker from the Deezer app.

Device: iPhone 12Pro 

App version: Deezer 8.31.0

Subscription: Deezer HiFi

Error message below:

 


5 replies

Userlevel 7
Badge +6

Hi there @Hiort Music 

Thanks for letting us know. Sorry for the inconvenience.

Could you please uninstall the iOS app, restart your phone and reinstall the app? Also, please restart your network router. And let me know if the issue persists!

Also, please translate the error message above, to English. I'm unable to pick that up on my end.

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Followed your instructions, but problem remain.

Error message “Could not connect to Bedroom”. Bedroom is the name of the speaker in Google Home.

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Any advise @Rudi  ?

Userlevel 7
Badge +6

Hey @Hiort Music 

Somehow we didn't pick up your reply in time, apologies for this. I've asked our devs for more help, I'll let you know once they get back to me.

Feel free to hit me via PM as well, just in case.

New customer here. I have the same problem, can’t cast to Beoplay M5 from iPhone 10xs max

 

 

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