Question

Cache/smart cache won’t load

  • 6 December 2021
  • 1 reply
  • 7 views

Hi all

trying to free some storage on my iPhone 12 mini and Deezer cache is nearly 3gb. 
however when I go settings > storage, the cache, smart cache etc just gets stuck on ‘loading’ for all of them, and repeatedly gets stuck. 
this means I’m unable to actually clear the cache. 
has anyone else had this and if so, any suggestions please? It can’t be an update issue because I’ve checked in the App Store and there isn’t an update available. 
thanks!!


1 reply

Userlevel 5
Badge +2

Hi all

trying to free some storage on my iPhone 12 mini and Deezer cache is nearly 3gb. 
however when I go settings > storage, the cache, smart cache etc just gets stuck on ‘loading’ for all of them, and repeatedly gets stuck. 
this means I’m unable to actually clear the cache. 
has anyone else had this and if so, any suggestions please? It can’t be an update issue because I’ve checked in the App Store and there isn’t an update available. 
thanks!!

If you reinstall the app it will force the cache to clear. A bit dramatic but it will work. 

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