Question

Broken Deezer iOS App

  • 3 January 2021
  • 4 replies
  • 24 views

Hi Deezer 

 

Latest update is a total failure, was it even checked before you guys released it 

 

Downloading music is more difficult than ever. 

 

Most importantly downloaded playlist don’t appear OFFLINE 

 

Album Cover/Photo have been removed from Artist top tracks 

Too many unnecessary updates 

 


4 replies

Userlevel 7
Badge +6

Hey @SamuelBlack 

Thanks for the feedback! So that I can forward your comments, could you please let us know what app version you have installed and your iOS version too? 8.29 should've had this fixed.

Userlevel 3
Badge

Hey @SamuelBlack 

Thanks for the feedback! So that I can forward your comments, could you please let us know what app version you have installed and your iOS version too? 8.29 should've had this fixed.

Hi Rudy, sorry to say it did not fix the download issue. I’m running the latest version and I even uninstalled and reinstalled the app, all to no avail. The problem does go away if I do not download the favourite tracks playlist, then all my other playlists download fine, just FYI.

Hello, I bought a new Iphone a few weeks ago and have a lot of issues with this new app version. The downloaded lists take ‘loading’ of several minutes in offline mode. This is unacceptable. 

Userlevel 7
Badge +6

Hi there @teaumaz @tatpes 

Apologies for that. I believe that 8.30 should have this sorted but I'm waiting for confirmation from our devs. In the meantime, please check for updates until our release, it's on its way :thumbsup_tone2:

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