Answered

Apple watch error message: Please connect your watch to your phone before opening deezer application.

  • 5 October 2021
  • 2 replies
  • 25 views

Hi there,

Anyone else getting the same message?  I know that this question has already been answered in another thread but I ‘ve tried everything and it’s still not working. Watch is connected to iphone. 

Thanks 

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Best answer by dee_dirk 7 October 2021, 15:57

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2 replies

Userlevel 4
Badge +1

Hello @Mania 

We are sorry to hear that.

Have you tried to paired the Apple watch with your iPhone from the scratch?

  1. Set up your Apple Watch and pair it with your iPhone
  2. Download the latest version of the Deezer app for iOS
  3. On your iPhone, open the Apple Watch app and tap the My Watch tab. Apps that you can install appear in the Available Apps section
  4. Scroll to the Deezer app and tap Install
  5. Make sure the slider is green on Show App on Apple Watch gsge.png

If that still doesn’t work, can you tell us the model/series of your watch, please? And if possible to send us a photo of the error message to investigate further.

Thank you! :bulb:

Userlevel 7
Badge +5

Hey @Mania, try this please:

 

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