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All tracks have disappeared from my playlist on Deezer iOS app

  • 16 February 2021
  • 1 reply
  • 6 views

I made a playlist called Krystal’s playlist and it’s under my favorites but when I go to it all my tracks have disappeared, anyway of resolving this and getting them back?

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Best answer by Rudi 17 February 2021, 15:04

Hi there @klremed08 

Thanks for reaching out.

You may have an outdated version of the app. Please do the following:

  • Uninstall the Deezer app by removing it from your home screen
  • Restart your iPhone
  • Go to the app store and download the Deezer app again

Let us know if the playlist is still empty!

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Userlevel 7
Badge +6

Hi there @klremed08 

Thanks for reaching out.

You may have an outdated version of the app. Please do the following:

  • Uninstall the Deezer app by removing it from your home screen
  • Restart your iPhone
  • Go to the app store and download the Deezer app again

Let us know if the playlist is still empty!

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