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Switching between the profiles of a family account on any hardware (Sonos, HEOS, SoundTouch, ...)


Hello dear DEEZER developers,

We are now writing the year 2019.

You still haven't made it possible to switch between the profiles of a family account on external hardware. No, it's not a hardware manufacturer's fault, it's your crippled API the hardware accesses. In my opinion this is a basic function if you already offer multiaccounts. Where is the point of only being able to access the master account?

Why do your competitors manage to make this possible? Why can't you finally develop your API further?

Unfortunately, as a customer, I never had the feeling that the functionality of DEEZER had grown, or that someone in your company was taking care of the further development of basic functions.
Just a pity that you don't use your full potential or don't want to use it for cost reasons.

So let's be clear: When will it be possible to switch between the profiles of a family account on external hardware (e.g. Sonos, HEOS, SoundTouch, ...)?

Thank you for a hopefully informative answer.

1 reply

Userlevel 7
Badge +6
Hi there, Sonos, Heos and Soudthouch apps are developed by themselves, but we have already passed this feedback on to them! 🙂

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