SONOS integration with Deezer Family

It would be nice to link Deezer accounts together into one family subscription instead of using profiles.

With this it would be possible to stream different streams with different accounts to different SONOS speakers in the same house.

Otherwise the SONOS integreation of Deezer should manage the selection of profiles.

(Family with different SONOS speakers. Child A would listen to a podcast or music on speaker A. Child B would listen some childbooks on speaker B and Parents would listen to music an speaker group C).

Thanks

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Hey there @SONOSUSER

Thank you for your input. We're actually working on this, and have already expanded Family profile choice on Alexa and Google Assistant devices. So I'll pass on this idea to our devs and see if there's an update 😉

Hi Rudi,

Can you expand on your above comment, I can't see anything that would allow you select a Family profile in Alexa, I'm in the UK

Thanks

I care not for any listening devices such as Alexa or Google Home. I just want my children to be able to play their content from their family profiles on their Sonos play1. Not my content. Why isn't that possible? I find it difficult to understand why that still isn't working. I can see that it was asked for in this community more that a year ago.

Thanks for bringing it up here @Redster

We're preparing an official post about this, should be released soon. In the meantime, try unlinking your account from the Alexa app and relinking again, it should prompt you to choose a profile. Let me know how it goes 😉

Thank you for your feedback and for your patience @Karen Louise. We're working on this and I aim to provide an update about it soon.

In the meantime, if you have a newer model and an iOS/Mac device, you can try this workaround https://support.sonos.com/s/article/1230?language=en_US, by casting the music from Deezer to your Sonos speaker.

@Rudi Thanks, that works, at least on Alexa. Will give GA a try later

I can confirm that profiles is working on GA too. Now we know it's possible, and simple, let's see it fully integrated into Sonos

Hi there,

would love to integrate the selection of the familiy accounts in the Sonos APP as well.

It is running well with the integration so far, but we can use the major account only.

Therefore all new added playlists and favourites are saved to this account and not to the specific user of the family account.

Thanks for keeping things running.

Sascha

Hey @sdalig

Thank you for your feedback. We want to see that happening too! We've got it working with Alexa and Google devices, so let's hope for some progress on Sonos too

Good news Rudi.

Thanks for the quick answer.

Just yesterday I enjoyed some of my favourite artists via Son is and can't wait to select profiles, so my child's favourites does not become mine 😉

Hi,

Why doesn't Deezer just implement the same as Tidal and Spotify, where each of the family members can generate their own login.

This way they just need to login to the devices, be it Sonos, Deezer, Control4 etc etc and they would get their favorites playlists etc.

This solution would be much better than just choosing profiles as it would solve the problem with all devices in one go.

I run a smart home, AV and cinema installation company (www.homecinematechnology.co.uk) and would be able to help Deezer steal a lot of customers from Spotify as they would no longer have to use spotify connect. However spotify connect is a good workaround for the profile problem until Deezer fix this properly.

Hope this helps.

Please let me know if this is something Deezer can work on.

Thanks

Minesh

Replied to you on another topic @minesht. Thank you for your feedback, once more.

So this is still not working...

Not yet, @Marko Man but it has been put forward recently. I hope for more updates beginning of next year, which I'll be obviously sharing with the community here :thumbsup_tone2:

Is there already some progress? I used to like to listen to flow music, but with sonos no longer. If there is no concrete date for a solution this month, then I will regretfully have to go to Spotify.

Best regards,

Coen

Hi there @coen

Thank you for reaching out about this. There's progress, yes. But we still need more time as we've decided to work on revamping the whole Sonos experience :thumbsup_tone2:

So we're unable to commit to a date for this to be completed yet. As soon as there's more concrete information, we'll be letting you know :pray_tone2:

Hi,

Just bumping this thread to show that more people want this feature.

Cheers,

Nogesma

Thank you for your support! @Nogesma :relaxed:

Hey there,

I’ve been following this as well, and I trusted that the solution would be there by now. Please give us an update, otherwise I might also switch to a competitor.

Thank you,

Julia

Hello @JuliaJ our user platform team is currently working on separating the profiles within a Deezer Family account more. It should be rolled out to users around Summer. That means that the profiles are more independent. Thereby, each profile should be able to connect to SONOS then :slight_smile:

Will this be available summer 2020?

Hi @Simon Postma

We hope so, that's the first indication, but only if everything goes well. We'll keep the community updated with more details once we've got them :relaxed:

Just bought sonos installation while locked in our house. The fact family accounts are not selectable was a disappointment for us. We hope this will soon be implemented.

So bumping this thread

Hi there @de_bernie

Thank you for reaching out and sharing your experience. Sonos are nice speakers, right?

Don't you worry, we're working on different a solution very very soon :wink:

Me too!

My daughter’s just bought a Sonos and she wants to listen to her family profile not mine!

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