Discussion on going

BRING BACK THE "HEAR THIS" SECTION!


Userlevel 4
Why on earth did this service remove the "here this" section/tab on the web player. That was the only sensible section where i can comfortably go at check out new playlist and recommended albums. You people are being awful at your work. Your recommendations are horrible (my opinion) and the worst part of it all, you FORCE people to listen to local tracks on the "discovered weekly", "flow" and "Inspired by" tracklist which is easily fixable but you don't want to.

This is atrocious to be honest with you. I hope this gets to the bloody developers. I am very *3 disappointed and angry and i am quite sure there are some people who feel the same way as i do.
That's an idea you the developers - bring back the "hear this" section!

14 replies

Userlevel 7
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Hi there @denis ethan

Thanks for the input and for your patience. I've changed the status of your idea and passed it on. Hopefully other users can keep adding the votes. Rest assured, this gets to our devs and product team.
We need to gather the users who commented on this topic.
That's true! I mean, deezer do know my listening profile as it seem to be reasonably spot on when I'm playing flow, but really my listening peofile has NOTHING to do with local pop songs, yet that's what I get on my homepage, don't know why, and I also miss the hear this section... Found some great jewels feom there and now its just harder to find new great songs and artists.
Userlevel 1
Linking most popular feed about this issue I found: https://en.deezercommunity.com/features-44/where-is-hear-this-39816
Userlevel 1
Update: after latest update it's back in macos app - probably web will follow soon 🙂
Userlevel 4
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Bring back, pls
Userlevel 5
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Hi there @denis ethan

Thanks for the input and for your patience. I've changed the status of your idea and passed it on. Hopefully other users can keep adding the votes. Rest assured, this gets to our devs and product team.
We need to gather the users who commented on this topic.


Hi @Rudi , just had a quick look through all the comments on the feed I began nearly three weeks (yup 3 weeks...that's nearly a month's PREMIUM family subscription for a product which, as far as I'm concerned, is 80% DUD without 'Hear this') ago re disappearance of 'Hear This' and it seems I'm clearly not alone in being frustrated, angry and ready to look eslewhere. Interestingly, it seems to me, the types of people that comment on these forums are genuine music lovers, the ones who take music a little further than just your average commercial line up that Deezer seem so intent on pushing out there. Maybe Deezer don't want these types of customers?

Deezer and its team at Dev. quite clearly don't give a F•••. I've had the sugary little msg with apology accompanied by a line of inane emojis to appease me. BUT...still no real action, still no replacement, still no loud and clear apology to all. Quite unbelievable in a day and age where the competition must be quite stiff and customer service is normally a handy tool used to charm, albeit virtually.

During these 3 weeks, just to make sure I wasn't missing something on Deezer that might make up for the loss of 'Hear This', I checked every other feature from Flow to Explore...NADA, nothing, zilch, SWEET F••• ALL. As many have already commented, these are NOT equivalents but merely shallow little commercial tools...which...could be justified for customers who are not paying any subscription.

The only reason I'm not racing out the Deezer door YET is because, I've invested a huge amount of time creating fantastic eclectic playlists (thanks to hear this) over the years and can still enjoy what I've already curated. But even after only three weeks, I'm getting weary with the same collections and don't have time to search all day, checking out similar artists feature etc.

SO, all those of you who share the same passion for discovering (genuinely) new music, keep tuned, as I'm researching various platforms that do respect this 'discover' approach, including the '....clouds' and will share my findings soon.
If anyone out there wants to start sharing alternative sites to Deezer then please shout now!

In the meantime, DEEZER get your act together and start showing some respect for your paying customers who are not currently enjoying the product you encouraged them to sign up for.
Please, bring back this feature, I really miss it!
Userlevel 1
I've been quite appalled by the way that deezer keeps treating its customers. I've been a subscriber since 2012 and many of us have been requesting gapless playback since then, with no resolution even though ALL of the other streaming services offer it. But what always set deezer apart from the competition was the hear this feature, with which I discovered a lot of great new music. By the way, if you are ready to move on, you can always export your playlists to plain text or other streaming services using https://soundiiz.com. It works pretty well.
Its getting close to moving on for me. 'Hear this' was a great feature and to pull it without notification or provision of a replacement feature that delivered the same functionality, is for me a glaring example of a Company that doesn't much care for its user base. I too will give this until the end of June, as has been suggested, but if nothing similar materialises, that's it. I will cancel my subscription and go elsewhere.
Userlevel 2
Deezer: Any news on the replacement feature?

Other users: Any other music services that have a similar feature?
Userlevel 1
dear Deezer, will Hear This feature find a new place in the new rebranding? any update?
thanks
Userlevel 4
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You have my vote here.

The "Hear This" feature is basically how I discovered all new music on Deezer. I also invested a lot of time in creating a personal experience on Deezer and generally I really like it. But without this section, my experience suffers a great deal.

If "Hear This" was outdated, then introduce a new one that does the same (or is even better). So, we want album recommendations based on what our own personal taste/history.

I looked into alternatives and Apple Music app's "Recommendation" section has a specific part for albums. It's very simple, like "here are the albums you will like based on your taste". Done. And it works very well. I had one playlist imported and it already gave some very good suggestions.

So, we all know you have this data, you just need to present it to us.
You got my vote, Deezer, please get this feature back! It was actually the reason why I choose for you guys.
Where is "Here This" section. Please, bring back!

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