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Google Home Ireland


Userlevel 3
Hello - with the roll-out of Deezer for Google Home in the UK, I was hoping that this would also be available to Irish customers. Do you have any plans to make Deezer available through Google Home customers in Ireland? Thanks.

Johnathan.Deezer 1 year ago

Hi @Calum O'Donoghue

Sorry, until now, we don’t have any updates about it yet, all supported countries are on the following article which is always updated. 🙇🏽

“...currently available in the following countries: Australia, Canada, France, Germany, Italy, Mexico, Spain, the United Kingdom and the United States.”😞

Take care.

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Userlevel 5
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Hi @Calum O'Donoghue

Sorry, until now, we don’t have any updates about it yet, all supported countries are on the following article which is always updated. 🙇🏽

“...currently available in the following countries: Australia, Canada, France, Germany, Italy, Mexico, Spain, the United Kingdom and the United States.”😞

Take care.

Hi, Is there any update on this in 2023?

Any updates Deezer still not available in Ireland in google home. 

Switched from Spotify and becoming an annoying issue the poor integration.

Please give update on Google home integration for premium and family subscriptions.

Userlevel 7
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Not passive @DenisM we're actively trying to expand our partnership with Google Home to more countries. At the moment, this process is a bit slow because we're also trying to bring Deezer Free for Google Home users as well. Stay tuned and thank you for your support :v_tone2:

Free trial about to end but not having Deezer work with Google Assistant in Ireland is a huge drawback. I read the Deezer reply yes, but it seems unlikely you have zero influence and are totally passive in this matter?

Userlevel 7
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Hi there @Mark.Quinn 

Thank you for your support. Our product managers have recently informed us that our integration with Google Home in more countries doesn’t depend on us but on Google themselves. We’ve been working hard for the past couple of years to improve this, but ultimately it is down to Google to choose which global partners to have on their devices. Thank you for your understanding on this.

Userlevel 3

So, I first asked the question at the beginning of this thread on 11th April 2018 (just over 19 months ago....) and just thought I'd check back with Deezer.

 

Still outstanding, seems that nothing has changed despite the very rare update promising that it will be resolved sometime soon.

 

I don't stay with companies that don't value my custom and hard-earned cash. That's why I have regrettably moved to Spotify. So long, Deezer. 

Userlevel 7
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Hi there @Stephenk

Thank you for your patience. I hope we'll have news soon, we've been working with Google on this for quite some time. Please bear with us.
Seriously. You could have launched a mission to Mars given how long this has been going on.
Will we have news sooooooooooooooooooooonnnnn?
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Hey @Stephenk

I've asked for an update. We'll come here if there's any progress. Thank you very much for your input.
another month gone by. Any update?
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Thanks for the feedback @ab1 we weren't given a timeframe because these can change very quickly but yes, Ireland became a high priority expansion on a small list of countries. I'll try to get more info from the right team and will get back here once a response is given.
I queried this over a year ago and still no adequate update. Ireland top priority? Can you give us any indication of what this means in terms of estimated timeline?
As per other posts in this string , we are paying for service that is unsatisfactory compared to what other users get in other countries. I am currently paying a subscription for Spotify also just so I can stream music on Google home , some day soon I will realise how stupid this is .. paying for two music seperate subscription services... and I know which one will be going if this is not resolved or at least an estimate of resolution is supplied.
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Hey everyone,

Due to public demand, we're actively engaging with Google to expand its integration with Google Home in more countries. Ireland is in top priority right now, so we'll keep this space updated.
Searched Deezer availability for Google Home in Ireland and the Deezer site claims that its available.

Yet when opening up the google home app which is the latest version, it’s not there.

Will this ever be resolved?
Hi Rafael,

Do you really think Google will care if John cancels his Deezer account and sets up one with Spotify instead? Deezer needs to push Google for a date on this asap, not John or any individual community member.

I have both a Google mini and an Amazon Alexa. Alexa does connect to my Deezer account but the functionality of the 'skill' is shockingly bad. This leads me to believe the problem is a lack of technical understanding of these technologies at Deezer.

I love Deezer very much, which is why I've taken the time to type this. It's important because the future of home music is by voice command. Deezer must get its house in order, or perish in the process.

Warmest Regards,
Shane
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Hi Deezer,
I have had a Deezer subscription for many years now and am getting exasperated by the lack of response from Deezer as to when Deezer will work on Google Home in Ireland. It is not as if I am asking for a "freebie". I pay the same subscription as all other countries!
Most other countries have it and the most annoying aspect is that there is total silence from Deezer as to when they expect to have it operational.. It is as if their customers in Ireland don't matter and are an irrelevance to them.

I will give this four more weeks and if I don't get an answer that provides a definitive date, I intend to cancel my subscription and move to Spotify.


Hi John, we have passed this feedback on to Google Home and hopefully they will decide to get it available in Ireland some time soon!
Hi Deezer,
I have had a Deezer subscription for many years now and am getting exasperated by the lack of response from Deezer as to when Deezer will work on Google Home in Ireland. It is not as if I am asking for a "freebie". I pay the same subscription as all other countries!
Most other countries have it and the most annoying aspect is that there is total silence from Deezer as to when they expect to have it operational.. It is as if their customers in Ireland don't matter and are an irrelevance to them.

I will give this four more weeks and if I don't get an answer that provides a definitive date, I intend to cancel my subscription and move to Spotify.
I have to say I am very disappointed. I have no problem linking Deezer to my Amazon Echo, but I got a new Google mini and I wanted to link it as well and I can't. We have the European HQ's for all these big companies, but Ireland is at the end of the line when it come to rolling out products and services. I am really not impressed 😞
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Ridiculousness that we cant even get a reply.
We spend the same amount on deezer in Ireland and no responses. We just want what everyone else gets. Was delighted getting my Google home thinking I'd be able to play my music on it but no.
Give us a date or just tell us there's no plans for it.
The thread has been going for 8 months



This is an idea topic, not a question topic. As shown above, this idea is on discussion, but we still don't have any news from Google Home and Deezer's product team. We will keep passing the feedback on to the right team and hopefully soon we will be able to bring you good news 😉
Hi Anja/Deezer,

If you cannot provide us a release date for support, can you please provide information on why you are offering your service in only a select number of EU countries? In the european digital single market, all services should be available to all member states and there should be no price discrimination.

In this case, you have your service operating in France and Germany and the UK (for now) who are in the EU. Please provide a date for when your service will be available in Ireland or, advise how I can open a complaint with a tracking number to get an official answer.

Regards, Tim
Ridiculousness that we cant even get a reply.
We spend the same amount on deezer in Ireland and no responses. We just want what everyone else gets. Was delighted getting my Google home thinking I'd be able to play my music on it but no.
Give us a date or just tell us there's no plans for it.
The thread has been going for 8 months
So I got 3 months free Deezer premium with my LG speaker from Currys.
Pretty poor that 8 months after the thread started, Deezer doesn't seem interested in providing a solution for customers in Ireland
I am afraid based on the posts above and lack of any helpful response from Deezer I will also be cancelling my Hi-fi account for Spotify. It amazes me that the responses are so poor.
Please provide the expected timeline for release. It is farcical that we are waiting so long without any clear information from Deezer. We are paying a subscription that effectively is inferior to other Deezer users when we are precluded from the full service offering. I now find myself with a free Spotify account providing my music at home. Why should I keep Deezer when the competition delivers?????

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