include

Deezer Family and HiFi subscription

it would be nice to have more then 1 user in hifi acount .

i use iphone and android and cant listen to music in both at the same time.

i think adding at least one more user would be a good thing .



what do you think?🎼
Don't see any reason it won't work . Nothing is different between Premium + and Family except number of users who can use it
You can, but you are not able to switch profiles on the Sonos system. 🙂
I want this SO much!!!I have emailed support about this last year.



20-Dec-1016

Deezer Reply:

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Unfortunately it is not posible to in Sonos , Because Family is not a multi-account offer, but a multi-profile one: with a single Deezer account (login /pwd) you can create and use different profiles, each of them independent of the other.

It would require from our Sonos a specific implementation that is outside the classic scope of the integration of our service.

Have a musical day

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This was a year ago so times might have moved on.



There is another thread here also Do they need merging?

https://en.deezercommunity.com/troubleshooting-and-tips-4/switch-familily-acount-with-sonos-1425
You can, but you are not able to switch profiles on the Sonos system. :)

Any idea if and when this will be implemented? I have the same issue. Thanks!
Is it possible to switch family accounts through the sonos app.

I hold the master account and my family would rather use their own profiles when playing sonos



thanks
Hi @Mike Callaghan , not possible to switch profiles on Sonos, I'm afraid 🙂
Hiy Guys

I have a Deezer Family Account. How ever, wen listing to Deezer over my HEOS System i can not switch Profiles. So Anyone in this House has to listen to MY Flow (witch is obviously the best anyway). I Googled a bit, and seems like the Situation is the same for the SONOS Ecosystem. Please add "Switch Profile" Option to your Apps for your Hi-Fi Systems.
Hi, is there any way family members can access their own profiles when playing Deezer through Sonos? I can’t see how and am about to switch to Spotify as a result, but thought I’d check first!
Hi @weechic , that's not possible, I'm afraid 😉
Is there a plan in the very short term to allow access to family profiles in SONOS. It is very frustrating and may push many of us to move to Spotify. Perhaps you should change the logic to 4 accounts in a family plan instead of 4 profiles.
Is there a plan in the very short term to allow access to family profiles in SONOS. It is very frustrating and may push many of us to move to Spotify. Perhaps you should change the logic to 4 accounts in a family plan instead of 4 profiles.



Hi there, there are not short term plans as of now. But I'd suggest you vote on this topic



https://en.deezercommunity.com/got-an-idea-9/deezer-family-integration-inti-hi-fi-systems-5463



The more votes it gets, the earlier our tech team sees that this is something a lot of users want and need. 🙂 We regularly pass this feedback on to the team 🙂
I would be great if you could switch dezzer family profiles in the Sonos app. So that the kids and other members coud acces thier playlists, flow etc when coneted to sonos speakers
Hello there,



I have a family subscription and my whole family listen to deezer via a yamaha sound system, which is really great, but they all do so via the main account, i.e. mine, and this takes their music to my flow, which is not so great. It would be fantastic if the sound system could distinguish between the different profiles.



anyway, thanks for the great work! :)

Giovanni
Please hurry up with this sonos request
This is very frustrating, please update this.
I would be great if you could switch dezzer family profiles in the Sonos app. So that the kids and other members coud acces thier playlists, flow etc when coneted to sonos speakers



Hey there, I moved your idea to this existing one. make sure you vote for it 😉
Hello there,



I have a family subscription and my whole family listen to deezer via a yamaha sound system, which is really great, but they all do so via the main account, i.e. mine, and this takes their music to my flow, which is not so great. It would be fantastic if the sound system could distinguish between the different profiles.



anyway, thanks for the great work! :)

Giovanni



Hey Giovanni, I merged your idea into this previous existing one, don't forget to vote for it 😉
It´s very frustrating for me, too! 😥
I am so frustrated to realize that we cannot change family profiles in Deezer for Sonos… for me it is a deal breaker. It doesn't seem to be so complicated… anyway pls hurry !!!
Hey everyone, thread Deezer Family and Sonos was moved into this one so we can concentrate all this requests on one idea.
Just discovered same issue (after upgrading to Family)...... Seems bonkers not to have the ability to switch profiles in Sonos, or force multiple users to use same username/password on other devices. Looks like I'm heading over to Spotify.
I have a HEOS system and we use this as our main way of listening to music. We have a deezer family account so everyone can have their own flow. Unfortunately we can only use the main members flow which makes no sense. It would be good if you could access all flows on Deezer family in HEOS.
Hey Justin, I moved your idea to this existing one 🙂
My family wants to switch over to spotify because they cant switch to their own family account within the sonos app.



Can you please let me know when deezer will receive this update?
@Masteraccount van Vliet check this idea and vote for it! :)

We will keep you updated on changes here as well 🤓
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