Implemented

Allow Family Profiles to use Amazon Echo / Google Home (and other devices)


Userlevel 7
Badge +7
The family subscription can be useless as the family members can't use the full facilities that Deezer offers :)

Please update Deezer so we can all the family can use Amazon Echo / Google Home etc.

14 replies

Userlevel 7
Badge +7
Again, sorry for the late reply, Rob. We're working our way through all the new ideas again 🙂 I really hope that this will be possible in the near future 🤞🏽 And we'll keep you posted about any updates.
Userlevel 7
Badge +7
Hi Deezer - any news on this?

I've bought two of my family members Google Home/mini for Christmas and they're gonna be p*ssed when they realise they can't use their Deezer family profile (and I already know they're gonna put pressure on me to switch to a service that supports multiple family users on the the Google products) - is it in the pipeline that family members will be able to use devices like Echo/Google Home etc?
When is this update expected to come. It's really crucial for me as well. I'm the only member who has a google home and I'm not the primary user so I'm spamming the main members profile.
Userlevel 7
Badge +6
Hi @Patolala

I've got an Echo at home myself - it's an essential feature I agree.
But Deezer already recognise this is important, so it's part of the plans. The only thing is that we don't have a release date yet. I'll keep everyone updated here!
Userlevel 3
Badge +1
I have two separate Amazon accounts both using the same Deezer Family account. How do I use separate Deezer profiles within that Family account on separate Echo devices?
Userlevel 7
Badge +6
Hey everyone,

Our devs have informed us this is in discussion at the moment! More updates once I've got more info 😉
Userlevel 7
Badge +6
Hi there @huwie

That feature isn't yet available. Our devs are working on it, so we should have news soon enough! 😉
hope to hear news soon !!
This is the only thing holding me back to renew my Family-Membership! I have Kids, we need this Feature, don't let the Competition run ahead!
Totally agree I do not want my flow and preferences get affected because all members access my account through the Google home
I have a family membership and just connected to Spotify so if this does not have an end date I will discontinue with Deezer and I have subscribed to you fir a very long time
Userlevel 7
Badge +6
Hey @Rod Cobain

The good news is that we're introducing this feature right now. Could you please try unlinking and relinking your account to your device and let me know if you're able to choose profiles. If not, let me know what device you have.
Userlevel 7
Badge +7
Hi @Rudi

which products is this for? 🙂
Userlevel 7
Badge +6
Hey @Rob Igo

Alexa and Google Assistant devices, at the moment. We're preparing an official post to be published soon 😉

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