Answered

Songs Missing From Playlists

  • 18 April 2021
  • 3 replies
  • 44 views

Over the past couple months, I have noticed a LOT of songs missing from various playlists. I have been a Deezer customer for several years and this is frustrating. It is not my app as the web version shows the same thing. Often I can go back and find the same songs, and add them again, so they are still available on Deezer. I don’t remember all of the songs I had and have spent a lot of time creating these playlists in the past. Is there any chance of getting these songs back? 

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Best answer by Mariedaisy 15 July 2021, 16:41

I have been working with Deezer Support and they identified this as a bug. It took a couple months but just this week they finally fixed the issue. Glad to finally have the missing songs back in my playlists. 

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Userlevel 7
Badge +4

Hello @Mariedaisy 

There is no undo function for songs. If the songs are also missing in the web version, it can only be a mistake in usage.

I have been working with Deezer Support and they identified this as a bug. It took a couple months but just this week they finally fixed the issue. Glad to finally have the missing songs back in my playlists. 

Userlevel 7
Badge +4

Hi @Mariedaisy 

Thank you for your feedback. It's great that it is now working as expected. :relaxed:

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