Joining Deezer Family has just become much easier

LOVE IT!  Well done guys!

I’m the admin of our family account but I can’t see where I send the invite from? 

ONCE MORE DEEZER MAKING US HAPPY Congrats!!
but having them as independent accounts is optional right?
the old way is still available right?

Hi @Sergi.Sanz 

yes you now have both options :) 

Hey @Razzie 

What version of our app do you have?

Thanks a lot for the feedback @Sergi.Sanz 

Great, this should also allow family members to have their own Sharing preferences in the account settings, so this will e.g. enable an individual connection to their own Last.fm account. That way family members can now scrobble their own music to Last.fm and will not send their scrobbles to the admin’s Last.fm profile anymore, in case he has one and listens to different music than you. 

I changed the official Deezer FAQ in the new Last.fm support forum accordingly:

https://support.last.fm/t/deezer-scrobbling/177

Of course Deezer Family members can still use the workaround with the Web Scrobbler browser extension and the Deezer web player or external Android scrobbling apps described in this FAQ, e.g. to avoid some known issues with the internal Deezer scrobbling option, but it is not necessary anymore.

This sound awesome. However I have two questions:

1. Can I “convert” a family profile which I previously created to their own independent account?
2. Is it possible to not participate in the Family Mix?

Hello @blendkrasniqi, regarding your fist question, it’s not possible yet but the feature will be added soon, I’m also waiting for it  As for the Family Mix, it’s unfortunately not possible.

Have a nice day

Cool! That would stop me from switching to sp#%@fy ! 

Adding family mix would be very awsome to family plan
As for example you can go with your wife and kids to a trip in a car and family mix would fit nice

@Kyrylo Penzykov nice to hear  Family Mix is already a feature with the Family subscription, you can access it from the homepage, in the “Made for you” category, usually on the right.

Ciao...sono Mónia e ho appena scaricato Deezer per ascoltare musica...ma non riesco a salvare le canzoni e fare una cartellina a parte... così che quando voglio sentire un po' di musica vorrei poter aprire la mia cartellina con le mie canzoni preferite...qualcuno mi può aiutare?considerate che sono abbastanza testona con cose di tecnologia e telefono...help me please?

Ciao Mónia! I'm sorry, but we don't have support in Italian yet. Hopefully soon! :)

About your question, we don't have this feature yet… You can only download favorits playlist, general playlists and albums, but not organise them in folders.

I have a Deezer family plan and my children have Deezer Family profiles. I am trying to convert them to individual accounts.

I have been trying to follow instructions in Section III posted at https://support.deezer.com/hc/en-gb/articles/360007641517#h_01EK2WPX6J7F8ZV9NY3NR9GGSR

After selecting “ Set as independent account ” and typing my child’s Google account credentials, the Deezer web site created a brand new Deezer Free account instead of joining my child’s account into my family account and keeping all favorites, playlists, etc.

When I tried to repeat the procedure, I was given a message that my child’s Google email address is already associated with another Deezer account (the free account that was created for some reason). When I log in to the Deezer Free account and try to delete it, I get a message “We sent you an email”, but the email is never received.

Hi @ek1 
In this case, the best thing to do is to contact our customer support team and one of our agents will be able to check both accounts in the system and sort it for you 

I have followed the article on how to do this and linked my wife’s Google account but when she tries to log in on her mobile device with her Google account it comes up as an error.

On her account details page it doesn't confirm that her account is independent?

What am I doing wrong?

Andy.

Hi @andys101 it might be the case that her email linked to the google account in already linked to an existing account on Deezer. Can you please check and then delete that account and then try again?
Please let me know if that works.
Thanks :)

Awesome,  that was exactly the case, thank you.

Does anyone know if it still works like the answer replied? My father has his own account with all his playlists, info, etc. and we would like to change our plan to the Family one. But we can’t do it with Deezer because one of us would not be able to use his account. Has Deezer changed that? We are considering going to Spotify, because it’s way easier, and each of us would have its own account.

Hi @Oscar Fuentes please check the info above in this topic, that might help with your request.
Let me know if you have any questions :)

HI @Oscar Fuentes 

yes it works with individual plans now able to be added to a Family Plan.  If you convert your own play to the Family Plan you’ll be able to invite your father via a link and his profile would be added to your family plan :) 

I hope this helps :) 

I am currently  on someone  else’s family plan and wish to have my own account. I don’t want to have to start over, how do I separate my account from the family account?

How do you login to your account ? Do you have your own login details ? If so you should ask your Family admin account to disconnect you from the subscription and then just re subscribe to premium ( Or other plan if you wish)

Hi @brandeeprecious what you can do is to create a new account and then you can transfer your music from your family profile to your own account following the instructions on this link: https://support.deezer.com/hc/en-gb/articles/115003730425-Transfer-playlists-between-accounts
Let me know how it goes or if need any further help.

@Noam Asulin  Yes I have an independent account on the family plan. I will talk to the account owner. @Jaime. I was hoping to not have to start a new account. I had to do this once already to get on the family account.