include
F.A.Q.

Joining Deezer Family has just become much easier

Joining Deezer Family has just become much easier

:bell: You can now add independent accounts to your Deezer Family :juggling_tone4:

Up until now, you had to create individual profiles for all your loved ones, so they can also enjoy life through Deezer.

But some of you wanted your own login details too, so that you all don't have to share the same email and password. Times change, right? Well, once more, the community has been heard and we're ready to take our Deezer Family experience to another level.

You now have the option to:

  • create your profiles the same way as before (particularly useful for kids profiles)
  • add an individual account to your Deezer Family - what you've been waiting for!

Welcome to Deezer Family '2.0' :stuck_out_tongue_winking_eye: how does it work?

  • the Deezer Family subscription main account sends an invitation to an existing Deezer user
     
  • The user who received the invitation joins the Deezer Family subscription, but their account remains completely independent and private! Other members of the Deezer Family do not have access to it
     
  • Login is always done with their own credentials, and the new addition can easily continue to enjoy all the content from their own account
     
  • The connection to a variety of devices as a Deezer Family user is now a possibility
     
  • The number of Family members does not change: 5 profiles OR independent accounts can be linked to the subscription in addition to the main account

The requirements to join a Deezer Family account :white_check_mark:

  • The account to be added must be on our free subscription. If there's a paid subscription in place, you must cancel it and wait for the end of it
     
  • The main account and the guest account must be from the same country

 

For more info and a detailed guide on what to do, please see our brand new article here :writing_hand_tone3:

 

@brandeeprecious apologies for the misunderstanding. Please check section III in the following article and let me know if that is the information you are looking for:  https://support.deezer.com/hc/en-gb/articles/360007641517
Thanks 

@Jaime. I am currently independent in a family plan. I am wanting  to have my own plan without having to start another account. I already had to do this once when I joined the family plan I am currently in. There are other family members looking to join that account and I don’t mind freeing  up my spot and getting my own. There should be some way for an account to be dropped from a family plan to individual one.

@Jaime. I am currently independent in a family plan. I am wanting  to have my own plan without having to start another account. I already had to do this once when I joined the family plan I am currently in. There are other family members looking to join that account and I don’t mind freeing  up my spot and getting my own. There should be some way for an account to be dropped from a family plan to individual one.

 

Since you have an independent account already all you have to do is what I wrote in my first comment . Just ask the owner to drop you from the family account and you then will be able to subscribe to Premium and you won’t lose any of your data

Hi @brandeeprecious we don’t have an option to do what you are suggesting. The only way would be to create a premium account and then transfer the music form your profile to that account following the steps I mentioned in the link above.

Apologies for the inconvenience

Hi @brandeeprecious we don’t have an option to do what you are suggesting. The only way would be to create a premium account and then transfer the music form your profile to that account following the steps I mentioned in the link above.

Apologies for the inconvenience

Hi Jaime,

so simply put, if one is part of a family and they happen to want to leave, they get to lose their account (and everything they’ve built around it)?

Hi @sepochirwa he easiest and most convenient way is to make your profile independent (Check here how). Then if the family account is cancelled you will still have access to your profile and then can subscribe to any other offer and won’t lose your music.
You can always create a new account and transfer your music from the Family profile to the new account following the instructions on this link: Transfer playlists between accounts

Let me know if you have any further questions :relaxed:

This is a quotation from the Deezer Blog from 8 Months ago.

"We’re also working on a future option that allows your family members to change their profiles into independent Deezer accounts. So when your kids move out, they don’t have to worry about their music library staying with mum and dad."

Is this still coming or did Deezer forget it?

This is the link to the Blog/Press Release: 

Link

Hey @HustleHans this has been going on for a long time already.
You can find more information in our support article: https://support.deezer.com/hc/en-gb/articles/360007641517-Joining-Deezer-Family-as-an-Independent-account
Thanks :relaxed:

TERMS OF USE DEEZER COMMUNITY SITE