Answered

Why is the deezer android app sending data to smartadserver if i'm on deezer HIFI?

  • 21 July 2020
  • 5 replies
  • 128 views

Userlevel 3
Badge +1

Hi,
I have monitored my network traffic recently using wireshark, and i found out that deezer on android is sending data through smartadserver's sdk.
I recently switched from deezer free to hifi, because of ads and the better sound quality, but
i would have never thought that the data collection is on by default on the most expensive plan on deezer.
I have opted out of all data analysis tools that I know of, but still it is present on the android app to this day. I'm sure that you could implement a system where if the plans are switched to premium/hifi or family, the data collection through smardadserver's sdk wouldn't be possible.

icon

Best answer by Rudi 14 January 2021, 13:48

Good point @ZSkiraly :thumbsup_tone2:

I'll reach out about this too. I know the team who can take this kind of feedback. Thanks for sharing with us and keeping the discussion alive!

View original

5 replies

Userlevel 2
Badge +1

Hi @ZSkiraly,

I have passed the feedback on to the right team to have a look.

Regarding the ads, are you seeing them on the app at all? They are meant to be showing up only on Free accounts. Let me know :)

Userlevel 3
Badge +1

I’m not seeing any ads, but the fact that my data is sent to a server other then deezer is kinda breaks the point of opting out of analytics. I monitor my traffic through softwares and i see activity sending data to facebook, google and smartadserver the minute i open the deezer app on android. Thank you for passing the feedback to the team that is responsible.

Userlevel 2
Badge +1

Thanks @ZSkiraly for clarifying it :)

I’ve already passed the feedback on to our devs. 

Userlevel 3
Badge +1

The android app is still sending unwanted information to Google, Smart Adserver, and Facebook. There must be a way to only monitor the free tier of the app and not who pays for either the premium, family or hifi plan on deezer. I’m not speaking of getting ads on the hifi plan i have, just the fact that these companies have a great record of storing and analysing any information that they can acquire.

Userlevel 7
Badge +6

Good point @ZSkiraly :thumbsup_tone2:

I'll reach out about this too. I know the team who can take this kind of feedback. Thanks for sharing with us and keeping the discussion alive!

Reply