Why is my music taking so long to play?

  • 1 January 2019
  • 1 reply

Why is my music taking so long to play and my subscription is paid. It keep say on a few seconds left. It just will not play

Best answer by Rafael. 4 January 2019, 15:32

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1 reply

Userlevel 7
Badge +7
Hi there, please try the following steps, exactly in this order, and let me know if it helps! ;)

  • make sure you're connect to a wifi network
  • uninstall Deezer
  • clean your phone's cache
  • remove the SD card
  • turn off your phone
  • reinstall Deezer
  • open Deezer and download at least one album or playlist
  • reinsert the SD card