updates on favorite artist


Hello,
please help! How can I track the updates on my favorite artist (new songs, new albums)? I can't see it anywhere!
(I've got premium subscribsion if it matters)

Yuri Be 6 months ago

Hey @Yuri Be 

Thanks for reaching out. Have you checked the New Releases card on our homepage? https://www.deezer.com/en/smarttracklist/new-releases " src="https://d3odp2r1osuwn0.cloudfront.net/2020-04-22-15-16-20d577331b/dist/emojione/1f609.png" />


Sure, i like this playlist, and discover new albums with it, but it’s not the same as chronological list of new releases. What if I missed a three month of checking friday playlist? And after that pause I just want to know what was released from my favorites? How can I do it? For example, how albums page looks like for FKA Twigs:

So,  here is chronological order and content of each EP. Just perfect (maybe it can be a nice option to collapse/show track list). So, if all this data already exist for any album, why same info can not be displayed for musicians from my favorites? I’m sure this feed-like page can be step forward feature (comparing to other services, because mostly all of them have similar functionality).

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19 replies

Userlevel 7
Badge +1
Hi there, there is a section in the app, notifications that gives you new releases and recommends you albums from similar artists than the ones you liked.

Please go to "My Music" you should see the section called notifications there 😉
Hi there, there is a section in the app, notifications that gives you new releases and recommends you albums from similar artists than the ones you liked.

Please go to "My Music" you should see the section called notifications there ;)


sadly i can't see any updates there, only recomendations from deezer. is it a bug?
Userlevel 5
Badge +1
Are notifications enabled in your settings?
Have you saved all your favourite artists on your account?
Userlevel 3
@Flo.Deezer
@Shannon

It's a known bug, that at the moment no updates or new releases from favorite artists are send out via email or in app. I myself have reported the problem, but there is no solution right now. This is so annoying, but when even the Community Managers don't realize the problem, a solution is far away.
Are notifications enabled in your settings?
Have you saved all your favourite artists on your account?


all notifications are on, i've marked a lot of artists as favourite, but still can't see any updates even when there definitely are.

Please help to fix it! I'm using deezer premium somewhere about a year now and this problem really annoys me 😞
@Shannon also i marked one reply as "answer" and don't see how to cancel this (cause it's not solving my problem at all)
Userlevel 7
Badge +1
@Shannon also i marked one reply as "answer" and don't see how to cancel this (cause it's not solving my problem at all)

Hi there, I've removed the best answer mark now 🙂 Regarding the issue: We are actually working on that. We had to disable the emails for a while to work on all notifications. But I hope they'll be back very soon. We'll keep you posted 🙂
Userlevel 2
Badge

Maybe it’s not very important for a lot of people, but I hope specific page/feed with releases from favorite artists would be added.

Userlevel 7
Badge +5

Hey @Yuri Be 

Thanks for reaching out. Have you checked the New Releases card on our homepage? https://www.deezer.com/en/smarttracklist/new-releases :wink:

Userlevel 2
Badge

Hey @Yuri Be 

Thanks for reaching out. Have you checked the New Releases card on our homepage? https://www.deezer.com/en/smarttracklist/new-releases " src="https://d3odp2r1osuwn0.cloudfront.net/2020-04-22-15-16-20d577331b/dist/emojione/1f609.png" />


Sure, i like this playlist, and discover new albums with it, but it’s not the same as chronological list of new releases. What if I missed a three month of checking friday playlist? And after that pause I just want to know what was released from my favorites? How can I do it? For example, how albums page looks like for FKA Twigs:

So,  here is chronological order and content of each EP. Just perfect (maybe it can be a nice option to collapse/show track list). So, if all this data already exist for any album, why same info can not be displayed for musicians from my favorites? I’m sure this feed-like page can be step forward feature (comparing to other services, because mostly all of them have similar functionality).

Userlevel 7
Badge +5

Hi @Yuri Be 

Great stuff - thanks a lot!

We need this kind of detailed feedback to be able to explain it properly to our devs, very helpful :thumbsup_tone2:

Maybe a section within Favourites to support this could be cool :wink:

Userlevel 2
Badge

Hi @Yuri Be 

Great stuff - thanks a lot!

We need this kind of detailed feedback to be able to explain it properly to our devs, very helpful :thumbsup_tone2:

Maybe a section within Favourites to support this could be cool :wink:


Hi! Meanwhile, may be there are another way to receive notification about new releases? Friday playlist, sure, but that’s not notification. Just today I  discovered new album of one of my favorite band Phedre, and it was released more than two weeks ago, and I had added Phedre to my library, but I swear I did not received any notifications about it from 5-th June, not in desktop app nor mobile app ((( What can I do? It’s kind of important thing for me. Should I check any options?

 

Userlevel 7
Badge +3

Hello @Yuri Be, I totally agree from a user perspective, I was surprised to see that an artist I really like (Little Simz) had released a new EP and I didn’t see any notification about it, despite her being in my favourites. It’s a feedback we’ve forwarded to our teams, hopefully this will be improved soon :slight_smile:

Userlevel 2
Badge

Hello @Yuri Be, I totally agree from a user perspective, I was surprised to see that an artist I really like (Little Simz) had released a new EP and I didn’t see any notification about it, despite her being in my favourites. It’s a feedback we’ve forwarded to our teams, hopefully this will be improved soon :slight_smile:

There are lot of updates in deezer in last months: Podcasts, Shows (now it’s one of the main buttons in menu in mobile app, wow), that I totally didn’t ask when decided to pay for subscription because I don’t listen podcasts in any way and I totally don’t care about any shows on this planet. But if I want, I’ll download specific apps like Google podcasts. But as music lover I still can not see new releases of my favorite artists. Again, not notifications, but just feed of releases (already existed in database) of bands I subscribed that also already added to my account. For sure, there are lot of income-promising future integrations, like tickets or merch shops, but it’s far away from needs of people who just want to listen music and be informed about new songs. And it’s sad to understand, because I don’t want to be a “happy customer of billion-dollar company”, I still want know when last albums of Bonobo, Arcade Fire or Arca was released in chronological order. It’s still not very important feature, I understand, but very friendly to users.

Userlevel 7
Badge +2

Hello @Yuri Be, I totally agree from a user perspective, I was surprised to see that an artist I really like (Little Simz) had released a new EP and I didn’t see any notification about it, despite her being in my favourites. It’s a feedback we’ve forwarded to our teams, hopefully this will be improved soon :slight_smile:

There are lot of updates in deezer in last months: Podcasts, Shows (now it’s one of the main buttons in menu in mobile app, wow), that I totally didn’t ask when decided to pay for subscription because I don’t listen podcasts in any way and I totally don’t care about any shows on this planet. But if I want, I’ll download specific apps like Google podcasts. But as music lover I still can not see new releases of my favorite artists. Again, not notifications, but just feed of releases (already existed in database) of bands I subscribed that also already added to my account. For sure, there are lot of income-promising future integrations, like tickets or merch shops, but it’s far away from needs of people who just want to listen music and be informed about new songs. And it’s sad to understand, because I don’t want to be a “happy customer of billion-dollar company”, I still want know when last albums of Bonobo, Arcade Fire or Arca was released in chronological order. It’s still not very important feature, I understand, but very friendly to users.

Please make it happen.

One reason I do like artists is to get info about new songs same second. To the bell popup.

It never happens, what’s the point to like artists then?

Userlevel 2
Badge

Hello @Yuri Be, I totally agree from a user perspective, I was surprised to see that an artist I really like (Little Simz) had released a new EP and I didn’t see any notification about it, despite her being in my favourites. It’s a feedback we’ve forwarded to our teams, hopefully this will be improved soon :slight_smile:

There are lot of updates in deezer in last months: Podcasts, Shows (now it’s one of the main buttons in menu in mobile app, wow), that I totally didn’t ask when decided to pay for subscription because I don’t listen podcasts in any way and I totally don’t care about any shows on this planet. But if I want, I’ll download specific apps like Google podcasts. But as music lover I still can not see new releases of my favorite artists. Again, not notifications, but just feed of releases (already existed in database) of bands I subscribed that also already added to my account. For sure, there are lot of income-promising future integrations, like tickets or merch shops, but it’s far away from needs of people who just want to listen music and be informed about new songs. And it’s sad to understand, because I don’t want to be a “happy customer of billion-dollar company”, I still want know when last albums of Bonobo, Arcade Fire or Arca was released in chronological order. It’s still not very important feature, I understand, but very friendly to users.

Please make it happen.

One reason I do like artists is to get info about new songs same second. To the bell popup.

It never happens, what’s the point to like artists then?


Finally,  I found solution on Github that works for me and looks like that page:

https://i.imgur.com/HlJOz12.png

@Rudi maybe it’s possible to integrate this feature to the app feeds? there are lot of absolutely unnecessary functional in my opinion, like shows, playlists by genre like “100% acid jazz” , chart, originals, “good old days” - is it joke? also I don’t need most streamed albums, music by mood, monday motivation with aerobics from 80’s, all these things seems ridiculous for me. But I really need to see new releases from my favorite artists, and still can not do it. 

 

Userlevel 7
Badge +5

Hey @Yuri Be 

Thanks for coming back, always nice to see you here.

Yes, we totally get you. Our teams are working on this idea with our CRM department for quite a while now. Please bear with us a bit longer, we might have developments before the end of this year - at least to get proper notifications on new releases by your favourites - in the meantime I'll be forwarding the comments about your findings :v_tone2:

Userlevel 2
Badge

Hey @Yuri Be 

Thanks for coming back, always nice to see you here.

Yes, we totally get you. Our teams are working on this idea with our CRM department for quite a while now. Please bear with us a bit longer, we might have developments before the end of this year - at least to get proper notifications on new releases by your favourites - in the meantime I'll be forwarding the comments about your findings :v_tone2:


Thanks a lot for quick reply, will waiting for the news about this feature.

Userlevel 7
Badge +2

Hey @Yuri Be 

Thanks for coming back, always nice to see you here.

Yes, we totally get you. Our teams are working on this idea with our CRM department for quite a while now. Please bear with us a bit longer, we might have developments before the end of this year - at least to get proper notifications on new releases by your favourites - in the meantime I'll be forwarding the comments about your findings :v_tone2:


Thanks a lot for quick reply, will waiting for the news about this feature.

WOW!!! I’ve been waiting this to happen.

Would make discovering new hard dance music like a party from favourites.

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