Answered

Subscription

  • 30 November 2021
  • 3 replies
  • 56 views

Could you explain why my subscription is going up to £12 per month from December and you are advertising new customers one month free, them a months fee of £8.99 a month.

icon

Best answer by GropplerZorn 1 December 2021, 05:04

View original

3 replies

Userlevel 7
Badge +6

Hello,

Deezer has upgraded premium subscribers in select areas to include hifi audio in their subscription, as hifi is becoming standard for the industry. There is a nominal increase to your monthly subscription fee, all of which should have been outlined in an email to you. Perhaps double-check your junk mail folder.

Enjoy your new hifi quality audio!

G

Thank you for your reply but you still have not answered  the question where if I cancel my subscription and re-subscribed again I can get £3 pound cheaper and one month free

Userlevel 7
Badge +6

Thank you for your reply but you still have not answered  the question where if I cancel my subscription and re-subscribed again I can get £3 pound cheaper and one month free

Hi Kevin,

I’m not seeing the offer that you’re seeing, only you are. I’m guessing that since you referred to it as a new subscriber offer, that it is only available to new subscribers.

If you have questions about that, I would direct those to Deezer support.

Cheers

G

Reply