Song is not playing

  • 2 December 2018
  • 5 replies

The new song for najwa karam doesn’t playing

Best answer by Flo.Deezer 4 December 2018, 15:37

Hi there, please provide us with the link and we have a look 😉
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5 replies

Userlevel 7
Badge +1
Hi there, please provide us with the link and we have a look 😉
Deezer haven't play one band for a while like one month
Userlevel 7
Badge +5
Hi there @paavo.tolppa

I don't think I understand your reply. Do you have the link for the music which isn't playing? Maybe we can have a look on our side.

Доброго дня! У мене виникає проблема з коректним програванням 2 треків , а саме shanguy - toukassé, а також kokab got you. Вашу відповідь прошу надіслати мені на email.

Userlevel 7
Badge +3

Hello @Mr.KDD thank you for contacting us. I am able to play Shanguy - Toukassé and Kokab - Got You without any problem.

Sorry to hear that you are experiencing this issue. For better understanding, can you please answer the following questions?

  • Which error message are you getting when you try to play these songs?
  • What is the brand and model of the device you are having problems with?
  • Which Operating System Version (Android, iOS, Windows) do you have installed?
  • Which Deezer version do you have installed?

As soon as I have your replies, I can help you further with this matter :slight_smile: