Answered

Scrolling down in a large library is tedious in deezer desktop app

  • 24 July 2020
  • 5 replies
  • 77 views

Being new to Deezer I am very much enjoying the high fidelity song selection, but having now spend a lot of time adding my favourite music, the catalogue has become quite large. As opposed to Spotify, scrolling down a long list of artists/albums/songs takes forever and getting to the bottom can be quite frustrating.

May I suggest that the scroll bar is improved, so that you can get from top to bottom in one drag.

As others have mentioned it would also be nice if my position on a previous page was saved when I go back, so I don’t have to scroll all the way down again. 

I am using the desktop app on mac.

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Best answer by smartbox 2 May 2021, 11:46

I meant on the right side, sorry. There is no possibility to scroll through the page at all. I deleted all history, cookies and cache - there is no change.

...

I justrefreshed the page and - magically - a bar appeared and now I can scroll. :)

Thank you!

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5 replies

Userlevel 7
Badge +6

Hi @Alex_r, thanks for your suggestion! To be honest, this won't be our priority at the moment, I passed it on to the right team. :)

Hi!

Last few weeks there is no bar on the left to scroll at all (Firefox and Safari on Mac). So, it is impossible to see anything that is not at the top of page. I think this should be your priority, because, if we make analogy with car, this is driving in first gear - so the car would go to the mechanic immediately.

Userlevel 7
Badge +7

Hi there @smartbox 

Thanks for reporting it. I haven't been able to reproduce the issue on our side. So could you please try clearing cache + cookies from your browser's to see if it helps?

Is this happening on all sections of the web app or one specifically?

I meant on the right side, sorry. There is no possibility to scroll through the page at all. I deleted all history, cookies and cache - there is no change.

...

I justrefreshed the page and - magically - a bar appeared and now I can scroll. :)

Thank you!

Userlevel 7
Badge +6

I meant on the right side, sorry. There is no possibility to scroll through the page at all. I deleted all history, cookies and cache - there is no change.

...

I justrefreshed the page and - magically - a bar appeared and now I can scroll. :)

Thank you!

Good to hear that.

May you write back with anything you need help with in the future.

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