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"Pre-save" a track before it's released --> malfunction

  • 13 July 2020
  • 8 replies
  • 1133 views

Userlevel 5
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So @Rudi  here's the journey we've talked about ;)

Many artists use a marketing strategy to promote their unreleased tracks with a "PRE-SAVE function". With this link posted from their social medias mostly, you save an unreleased track to your favorite playlist in Deezer or other streaming services. When the release date is finally there, the brand new track is automatically saved in your favorites and ready to listen too. You don't have to search this new track again!

 

So this function is there for a long time already and works fine with all other streaming services. But deezer seems to have an issue with it (which never got reported strangely enough)... The pre-save link doesn't work. The track is not imported to the favorite playlist when it's release date has come. I've tried it several times with different artists , but never got it working... 

I haven't reached out to the service that arranges this function but directly to deezer community. 

https://presave.io/

Above the link where it all comes from 💪

I'm curious what's actually going wrong here, maybe it's an issue from this site specifically and not something about deezer. 

 

Thanks in advance for taking this to the Devs! 💪

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Best answer by Martijn.Keymis 8 October 2020, 17:38

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Userlevel 7
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Now I get this 100%, @Martijn.Keymis :sweat_smile:

It's a third party service. Thanks a lot for carefully putting this together for us, really really appreciated :bow_tone3:

Userlevel 5
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HAHAHA. 

my apologies for maybe not being clear enough on this one ^^

English is not my primary language :joy:

Userlevel 7
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English is not my primary language :joy:

→ Neither it is ours :wink: But you’re doing great!

Userlevel 5
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@Rudi is there any news on this subject? :)

Userlevel 7
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Not yet @Martijn.Keymis but thanks for asking, always nice to chat to you.

It takes time before we're able to "slot" a small improvement to our priorities because of the big steps Deezer has to make every year. We were already working on a similar project in France, with concert dates. But the pandemic slowed things down. I'll let you know once we have any progress :thumbsup_tone2:

Userlevel 5
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@Rudi  always nice to chat with you too ;P thanks for letting me know!

Userlevel 5
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@Rudi @Kevin Deezer problem solved! :D

I tried to use this third party service again on several unreleased tracks and they got into my favorite tracks on the release date! 🥳 

Thanks to the devs for picking up this issue! You guys rock!

Userlevel 7
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Thanks for keeping us in the loop @Martijn.Keymis :grinning:

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