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Playlists don’t want to download


Hi there, some if my playlists don’t want to download. I keep getting a notification that says ‘app inactive reset’, but this doesn’t work. Please help.
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Best answer by Rafael. 9 May 2019, 16:44

Hi there, please clear the cache and let me know if it helps: Deezer > settings > app > clear cache. This procedure will delete all songs you have downloaded, but it may help you getting this sorted!
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Userlevel 7
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Hi there, please clear the cache and let me know if it helps: Deezer > settings > app > clear cache. This procedure will delete all songs you have downloaded, but it may help you getting this sorted!

i have same problem in my iphone 12 pro max. 

Userlevel 7
Badge +6

Hey @mhemdan 

I've just replied to you on another topic. This is normal behaviour as the iOS app is currently unable to refresh data in the background :thumbsup_tone2:

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