Question

Playlist disordered after manually changing order of tracks


In the playlist of favorite songs I always have it sorted in "recently added" and when modifying the order of a song, the whole playlist was put in alphabetical order even though it has been added recently.

Use iPhone 6s
Deezer premium

13 replies

Userlevel 7
Badge +1
HI @JosueReyes347 do you still have this issue ofter installing the hotfix?

Please let us know. Thanks a lot!
Userlevel 3
Badge +1

1 month later, Still nothing?

Hi, 

I have the same problem. All playlists were put in alphabetical order and only shuffled play. And it has nothing to do with synchronization. The first complaint about this össze was a year ago. Why haven't you been doing anything about it in a year? Please read the previous posts before replying!

Thanks 

Userlevel 7
Badge +3

Hello @Cloink, we had other issues to focus on, sorry about that. You’ve noticed this on any device/app? It could be the synchronisation not working right and messing things up.

Userlevel 7
Badge +5

Hi there @Alessandro Amoretti 

Sorry to hear that. In what device/OS and app version is this happening for you? Thank you for your support!

I have the same problem, 1 year after it was promised to solve it. This feature (keeping the order of songs in a playlist) is very important for my work: without it functioning correctly, I will be forced to unsubscribe.

Userlevel 7
Badge +1
Hi there, just tested an can confirm. I'll pass this on to the team. Will hopefully be fixed soon! 🙂
I dont see any update
Userlevel 7
Badge +5
Hi @JosueReyes347, i'm sorry about that! Other users have reported the same thing and we have already passed this on to our devs! thanks for letting me know and we will keep you updated as soon as we have any more news about it!
Any update?
Userlevel 7
Badge +1
Any update?

Unfortunately not. Once we have new information about this we will post them here 😉
I'm having the same issue. When will the fix be done?
Userlevel 3
Badge +1

Look. I love deezer but im fed up of my playlists changing every week. I add songs to my playlist, and for a week or so. All is good. After a week or so, I go back to my playlist and its all jubled up. The songs are everywhere and its annoying. I don't know if this is a feature or a bug. But I would love to see either an option to disable it or the bug being ironed out. 

Reply