Answered

play next function removed from Deezer Android app after last update


Userlevel 2

The play next function was remove at the latest  update. That was such a function, allowing to choose the order of song to play.

It should be placed back.

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Best answer by Cats888 1 July 2020, 07:01

Fixed! Thank you! 😄

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31 replies

Userlevel 7
Badge +5

Hi there @Joc Gonzalez Valle 

Thanks for reporting this. In what app version and device/OS is this happening? We need to be sure it wasn't a mishap :thumbsup_tone2:

Userlevel 2

Hi Rudi!

I have the version 6.2.4.69 in Android 10.

I hope it could be fix, its a great function

Hello I use Deezer multiple times a day and recently became a beta user for the Android app on the play store. This morning I noticed in unable to "play next" or "add to queue" when selecting a song. I am not using flow or have my music shuffled when doing this, the options just don't appear. I have tried updating the app and no solution has been reached. Any help?

Userlevel 7
Badge +5

Thanks for coming back, @Joc Gonzalez Valle - I've reached out to our Android devs immediately :thumbsup_tone2:

They said that the feature is still available and wanted to know if you're trying to find this when listening to a mix? That's when Play Next shouldn't be available.

Userlevel 7
Badge +3

Hello @Jon_Stoney, thank you for the feedback, can you make a screenshot of the interface where you noticed it doesn’t work?

We really appreciate your help :slight_smile:

Userlevel 2

Thanks for coming back, @Joc Gonzalez Valle - I've reached out to our Android devs immediately :thumbsup_tone2:

They said that the feature is still available and wanted to know if you're trying to find this when listening to a mix? That's when Play Next shouldn't be available.

I was playing my created playlist and I did not saw the option play next. Suddenly after a update I can use it again! 

I believe it was an installation error or bug, but I am glad that I can use it.

Thank you for the support

Userlevel 2

Thanks for coming back, @Joc Gonzalez Valle - I've reached out to our Android devs immediately :thumbsup_tone2:

They said that the feature is still available and wanted to know if you're trying to find this when listening to a mix? That's when Play Next shouldn't be available.

Hi Rudi, for a few time I had the play next option but suddenly is not shown again.

Now using 6.2.5.1 version.

 

Userlevel 7
Badge +5

Hey @Joc Gonzalez Valle 

Could you please send us the link for the mix you're playing without that feature? I'd like to test it here :thumbsup_tone2:

Userlevel 2

It is a created playlist by me 

In the past in this playlist I used play next option.

I am not sure how to share with you.  I just add you as follower but I can not share it with you.

The "Play Next" function is now unavailable when I'm listening to a playlist ! I don't know if it was a dev choice but I think it will be better if you bring it back ! Thx

Hi, anytime I play a playlist I can't change the order of songs or remove certain songs from the playlist. This problem started after I updated the app today 

Userlevel 7
Badge +5

Thanks for coming back again @Joc Gonzalez Valle have you set it as private? Click on the 3 dots, you'll get the URL for it and then you can copy and paste it here.

Another thing, do you try to do this once you're on Flow or any mix from the home page? Or you play one of your personal playlists then try to add tracks from another?

In any case, I'll be letting the devs know this is happening to your personal playlists :thumbsup_tone2:

Userlevel 7
Badge +5

Hey @Soren 

Thanks for reporting it. We're looking into it.

Can you please confirm if you're not trying to edit your queue after playing Flow or a Mix? And, what's your app version, please?

Userlevel 7
Badge +3

Hello @itakpe david, could you give me the version of your Deezer application?

Thank you for the feedback

Userlevel 2

Thanks for coming back again @Joc Gonzalez Valle have you set it as private? Click on the 3 dots, you'll get the URL for it and then you can copy and paste it here.

Another thing, do you try to do this once you're on Flow or any mix from the home page? Or you play one of your personal playlists then try to add tracks from another?

In any case, I'll be letting the devs know this is happening to your personal playlists :thumbsup_tone2:

Hi Rudi!

I tried making the playlist public and tried to get the URL, but it is not shown.

I am trying to use the funcion in a personal playlist, not in flow or any mix.

Another interesting thing, if a search an artist and then go to their top songs I play one of those and I can use the play next function in the same artist list.

It is kind of weird, I believe is some trouble with dev version

 

 

Userlevel 1

Hi

I'm having the same issue with everyone else here. The Play Next function is not appearing anymore, even in my playlists, and I can't even change the track order in the queue.

It's such a important feature, and I remember it wasn't available just for the free-app users, I'm paying a Deezer Student subscription and I believe this issue wasn't supposed to happen.

My app version is the 6.2.4.83 on Android 9.

Userlevel 7
Badge +3

Hello @Ingrid.Dias, sorry about this, our teams are aware of the issue and are working to fix it.

Thank you for your feedback and your patience

Hi there, 

 

I also had the Play Next feature dissappear from my Deezer app, on a Deezer Family subscription. It used to be available throughout the app until about 2-odd days ago, for playlists, Flow, mixes, artists, albums, everything. 

 

On another independent account that was joined to this same Deezer Family account,  the Play Next feature is available, as well as the ability to move songs up or down in the queue, on the same Android device I'm using, HOWEVER - When choosing Play Next or want to move songs up and down the playing QUEUE on this independent account to test, I get a message saying that this is a Premium Feature and I'm given the option to join Deezer Premium?

 

Does the Family plan not include these features anymore?? 

 

My account is a profile on a Deezer Family account. I'm on Android 10 with Deezer 6.2.4. 83.

 

Play Next is a critical feature for me. Please help! 

Userlevel 1

The play next feature from the options of what I can do with a song after tapping the 3 dots has also disappeared, as well as the add to queue feature. I'm also unable to adjust the order in which songs play in my playlist. As it stand, I am currently completely incapable of dictating in any way the order in which my songs play aside from shuffle or letting the songs play according to how they were added in my playlist. This is the case for any mode of music in the app. Playlists, favorite, mixes, albums, top songs of an artist, etc.

Hi,

I also have the same issue with Play next feature, on a Deezer Family subscription, version 6.2.4. 83.

Please bring it back! :(

I have the same issue since the last update, no "Play next" or "add to queue". I can't change the order of the songs in my queue. I always use those features on my playlists. I tried on playlists created by me and on album pages and nothing. I don't use Flow. My Deezer version is 6.2.4.83 on Android 10. I use Deezer Family too.

 

I can't find the usual 'play next' nor the 'add to queue'

 

Why was the option to move songs up and down your queue list gone? I love that feature as i have a few different playlists and some have a lot of songs in so being able to move songs about in my queue list was great. Please bring it back. It just doesn't feel right when i look at my queue list now it just seems off. Also i can't slide my finger across to remove songs from the queue either thats not a big deal cause i sometimes accidentally removed songs but i definitely need the slider back to move my songs about.

Userlevel 1

Same goes for me. Seems to have disappeared along with 'Play next' and 'Add to queue' options, effectively disabling any option to alter the order of any playlist while it's playing. Would be great if this could be fixed! 

Userlevel 2

I have the same issue since the last update, no "Play next" or "add to queue". I can't change the order of the songs in my queue. I always use those features on my playlists. I tried on playlists created by me and on album pages and nothing. I don't use Flow. My Deezer version is 6.2.4.83 on Android 10. I use Deezer Family too.

 

I'm so pissed about you.. Wth are they thinking

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