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Lyrics language change on Deezer

  • 19 February 2021
  • 6 replies
  • 17 views

Userlevel 1

Lyrics were working fine:
example, lyrics in italian and french language (was what I expected, the song is in both languages):
album coeur de verre
performer: Hélène Segarra & Andrea Boccelli
song: je vis pour elle

Why does the language change from Italian/french to italian/german ?

What are my parameters which decide you to translate to german iso french for my usage????

Thanks in advance

 

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Best answer by Rudi 22 February 2021, 21:03

Hi there @Eddy Vanderlinden 

Thanks for reaching out!

There are no parameters for the lyrics. They're provided by our partner LyricFind.

For this reason, if there's any query around them, please contact LyricFind here:

https://www.lyricfind.com/index.php?id=122

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6 replies

Userlevel 7
Badge +6

Hi there @Eddy Vanderlinden 

Thanks for reaching out!

There are no parameters for the lyrics. They're provided by our partner LyricFind.

For this reason, if there's any query around them, please contact LyricFind here:

https://www.lyricfind.com/index.php?id=122

Userlevel 1

Sorry Rydi, I see this differently.

I am the customer of Deezer. If Deezer wants to subcontract a service, it is fine. But if that service at the subcontractor is failing it is Deezer who has to contact the subcontractor.

Deezer’s service in the field of lyrics fails in my case while it was working fine. I am not going to be able to find out whether Deezer or LyricFind is in fault.

Please Deezer, try to render the correct service and take all actions necessary to do that at Deezer’s 

side..

Thanks in advance.

Best regards

Eddy

Userlevel 7
Badge +6

I understand your point @Eddy Vanderlinden 

But we have no control over the lyrics. We just "add" the feature of displaying them, so LyricFind is the one to contact if the lyrics are incorrect.

In the song you mentioned, LyricFind seems to have provided lyrics in Italian and German, instead of Italian and French - as you correctly pointed out. I have then sent them an email on your behalf so that they can fix this :wink:

For future reference, there's no need to report this to Deezer. Simply click on share, get the Deezer track link and pop on an email to them :relaxed:

Userlevel 1

Thanks Rudi!

Userlevel 1

Hi Rudi,

Thinking about it, since I had both versions (Italian + French first, Italian + German later) I suspect they added a translation feature for the lyrics. Would be nice but somewhere they should then get the parameter to know which language to return.

Thanks for your effort!

Best regards

Eddy

Userlevel 7
Badge +6

I think that would be great too, Eddy @Eddy Vanderlinden 

I'll pass on the feedback as well - anything else, keep me posted :wink:

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