Answered

Limited number of songs in playlists?

  • 12 November 2017
  • 96 replies
  • 1715 views


Show first post

96 replies

Adding a favourite in ios12 app does not always work. Not from search list or from flow, but sometimes from album or playlist view. App says it added favorite but the heart doesn’t turn blu and the track does not show in favs list afterwards...
Userlevel 7
Badge +7
Hi @Alex101, we do have a limit of more or less 1000 on phones and 2000 on computers... But we are soon increasing this limit! Soon! 🙂
Userlevel 7
Badge +6
Hi @joost1985 this has nothing to do with iOS12, but with the fact that you have reached the limit. Please see above.

@Alex101 it is true that the number of songs you can see is different between Android and iPhone. We are working on changing this currently and this will hopefully available soon 😉
Thanks @Flo.Deezer , I see that favourites are "just a playlist" but I guess I like more than a couple of thousand songs... Any guess of what the new limit will be ?
Userlevel 7
Badge +6
Hi @joost1985 the limit in the app will be at first the same as in the browser, which is 2000. We will then look into increasing it further.
Userlevel 1
Badge
I have a playlist with 1677 tracks that works fine in the PC app and web browser, but the Android app only indicates that there are 982 tracks in the playlist. However, when adding new tracks to this playlist in the Android app, it does indicate the correct number of apps. Playing tracks or searching for tracks in the playlist using the Android app yield incomplete results. Please help.
Screen shots are attached...

Userlevel 7
Badge +6
HI @drewhinkle yes there is a difference in numbers of songs in playlists being displayed. We are working on fixing this. Please see above for more info 😉
Userlevel 1
Badge
HI @drewhinkle yes there is a difference in numbers of songs in playlists being displayed. We are working on fixing this. Please see above for more info ;)

Thank you for the info Flo. I see that this issue has been in the works for 11 months now, so can you please provide an ETA for the fix/update? I am migrating from Spotify, so if Deezer can't handle my playlist then there's no point in me paying to switch.
Userlevel 7
Badge +7
HI @drewhinkle yes there is a difference in numbers of songs in playlists being displayed. We are working on fixing this. Please see above for more info ;)

Thank you for the info Flo. I see that this issue has been in the works for 11 months now, so can you please provide an ETA for the fix/update? I am migrating from Spotify, so if Deezer can't handle my playlist then there's no point in me paying to switch.


Hi there 🙂 If I'm right, the raised limit of 2000 tracks per playlist is already available to beta users to test if everything's working 😉 So on Android it should be available very soon, though I can't give you an exact ETA.

iOS took a bit longer and I can't give you an approximate for now I'm afraid, but we'll share updates here 🙂
Userlevel 1
Badge


HI @drewhinkle yes there is a difference in numbers of songs in playlists being displayed. We are working on fixing this. Please see above for more info ;)Thank you for the info Flo. I see that this issue has been in the works for 11 months now, so can you please provide an ETA for the fix/update? I am migrating from Spotify, so if Deezer can't handle my playlist then there's no point in me paying to switch.
Hi there 🙂 If I'm right, the raised limit of 2000 tracks per playlist is already available to beta users to test if everything's working 😉 So on Android it should be available very soon, though I can't give you an exact ETA.

iOS took a bit longer and I can't give you an approximate for now I'm afraid, but we'll share updates here :)


How do I get the beta version of the Android app? I joined the Deezer beta community, uninstalled the Android app, reinstalled it. Still the same version on my phone. Note that I am signed into the same Google account on my phone and PC.
Userlevel 7
Badge +7


HI @drewhinkle yes there is a difference in numbers of songs in playlists being displayed. We are working on fixing this. Please see above for more info ;)Thank you for the info Flo. I see that this issue has been in the works for 11 months now, so can you please provide an ETA for the fix/update? I am migrating from Spotify, so if Deezer can't handle my playlist then there's no point in me paying to switch.
Hi there 🙂 If I'm right, the raised limit of 2000 tracks per playlist is already available to beta users to test if everything's working 😉 So on Android it should be available very soon, though I can't give you an exact ETA.

iOS took a bit longer and I can't give you an approximate for now I'm afraid, but we'll share updates here :)


How do I get the beta version of the Android app? I joined the Deezer beta community, uninstalled the Android app, reinstalled it. Still the same version on my phone. Note that I am signed into the same Google account on my phone and PC.


Please try this page - https://www.deezer.com/beta/newandroid
Userlevel 1
Badge
I finished the process of becoming a beta tester and followed the links to update the Android app. Version went from 6.0.1.48 to 6.0.2.72. App icon shows "BETA" tag. Opened Deezer Android app and checked main playlist, which still shows 984 tracks instead of the actual 1677 tracks shown in web browser and PC app. Does this mean that the beta app is not working properly? If so, when will the 2000 track playlist limit be restored? thx
Userlevel 7
Badge +7
That's strange.I'm happy to check with team, but can you let us know what Android version is installed on your device and what's the exact model of the device?
Userlevel 1
Badge
I have a Moto Z Force running Android 8.0.0 Oreo
screen shots attached

Userlevel 7
Badge +7
Hi again, just checked with the team. It looks like there was an issue with the raised limit, which is why they removed it. But since this has been fixed. it will be rolled out progressively to all users over the next weeks 🙂 So soon you'll see all your tracks on the Android app too 🙂 Sorry for the confusion.
Userlevel 1
Badge
Thanks for the info, Anja! Does this mean that the official release Android app will have the raised limit, or just the beta version for now?
Userlevel 7
Badge +7
Thanks for the info, Anja! Does this mean that the official release Android app will have the raised limit, or just the beta version for now?

We don't really know right now as it has been opened for some people only. In the next couple of weeks we expected this to be updated for all users!
I keep adding track's onto my favourites track's list but they are not appearing on the list when I'm searching for them and when I look at the number of tracks I notice that the track has obviously not been added, this is so frustrating as it now means I'm now hearing the same tunes over and over again and I wanted to expand my playlist
Userlevel 7
Badge +7
I keep adding track's onto my favourites track's list but they are not appearing on the list when I'm searching for them and when I look at the number of tracks I notice that the track has obviously not been added, this is so frustrating as it now means I'm now hearing the same tunes over and over again and I wanted to expand my playlist

Hi there, please see above 🙂
I can no longer add songs to my favourites. The heart doesn't light up, and they dont' get added. Any thoughts? Have I reached some sort of LIMIT?
Userlevel 7
Badge +7
Hi @Jennifer King

it sounds like you've hit the limit of 2000 songs that can be added to your favourites - and at the moment some mobile apps will only show 1000 of these (though Deezer have announced they are about to increase this to 2000 across all apps).

Please vote for my idea to have this limit increased : - https://en.deezercommunity.com/got-an-idea-9/favourite-tracks-limit-of-2000-too-small-and-only-shows-1000-on-mobile-app-265

I hope that helps 🙂
I have created a playlist with around 1300 songs _ even in online mode the playlist keeps reverting to 997 songs. Each time it reverts it goes to the same number of 997 . really annoying becaus the other songs don't show up in the playlist - any help appreciated
Userlevel 7
Badge +7
I have created a playlist with around 1300 songs _ even in online mode the playlist keeps reverting to 997 songs. Each time it reverts it goes to the same number of 997 . really annoying because the other songs don't show up in the playlist - any help appreciated

We still have the limit of more or less 1000 tracks, but our devs are currently working on an increase at the moment!
Still have 1000 song limit after uninstalling and reinstalling app (both android and iOS). Very frustrated HiFi subscriber
Userlevel 7
Badge +7
Still have 1000 song limit after uninstalling and reinstalling app (both android and iOS). Very frustrated HiFi subscriber

it's not available to everyone yet, we are still working on it 😉

Reply