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Features & Feedback

Everything about the various features on Deezer and how they work: playlists, your Flow, ...

  • 916 Topics
  • 4,893 Replies

916 Topics

Z
Runaway Baby
zynexRunaway Baby
asked in Features & Feedback

Allow usage of VPN

I have issues using my VPN provider with Deezer. As I understand it you don’t support VPN (wrong usage if terms though, you block it). This is a huge issue for those of us interested in security and privacy on the web. I manged to login to my account on my Android TV after temporary removing my subnet from my access list in my router, after logging in I could apply the settings again. Although, it seems to break from time to time requiring me do to the same step again. This is not OK!I’m about to finish my bachelor in IT-forensics and Cybersecurity, so I know the importance of this stuff. And disabling my VPN is out of the question. This must de allowed in some sort from the application. Spotify supports it (my friend tried it with his account at my home from the same device), and so should you.I’m a Deezer user for more then a decade, and I don’t wanna switch to Spotify. But not be able to use VPN to protect my privacy is a deal breaker for me. This issue need to be addressed.

6
Z
Runaway Baby
1 month ago
squirrelchew
Runaway Baby
squirrelchewRunaway Baby
asked in Features & Feedback

Why can I reorder the flow queue, but not add specific tracks to it?

I don’t want to interrupt my current flow queue, but I want to check out a specific song. Why do I have to make the choice between these two things, especially in the face of the ability to reorder the flow queue? Seems like an asinine design choice. 

6
P
Tiny Dancer
3 months ago
D
Runaway Baby
d.coomansRunaway Baby
asked in Features & Feedback

dutch translation of the hifi options is incorrect

The explanation of the quality options is incorrect. Hi Quality is shown twice 

6
awesomemac
Deezer Legend
6 months ago
M
Runaway Baby
Michal2000Runaway Baby
posted in Features & Feedback

again problem with music cast on yamaha device

After several Times i manage to login to my deezer account. Can play only radio station on music cast, when I try to listen to my fav trucks, artist etc. On deezer account I just cant. Truck is going about couple of seconds then jam/freeze. Again jam/freeze. 2 days ago everything was normal. Ive reset my router, yamaha Player etc.Whats going On? Again

6
Leonídia.Deezer
Community Manager
4 months ago
E
Runaway Baby
ekoRunaway Baby
asked in Features & Feedback

Bring back Album informations

When on an album page, we used to only need to scroll the cover to the left to be able to see information about the album (number of tracks, total length, most famous track...) and since the new update this feature is gone (or very well hidden). I don't want to have to google the name of an album everytime I want to know when it was released or how long it lasts, having this on the app seems so obvious. Please bring this feature back. 

6
Noam Asulin
Deezer Legend
5 months ago
G
Runaway Baby
GlowkeyRunaway Baby
asked in Features & Feedback

Why does the web app not have a play next / add to queue button ?

As the title already says.I don’t get why such a feature would not be available to users.Now as it stands, every time I search for a song I can only play it which starts a new mix/playlist.Only option I have is to add the song (I searched for) to my favorites or to an existing playlist, or I can start a mix / playlist from the song. How does this make sense to anyone who develops this app ?Deezer, do you even read your feedback?

6
MrHaroldA
Tiny Dancer
28 days ago
G
Runaway Baby
gezmoorRunaway Baby
asked in Features & Feedback

Deezer app not working on Panazonic GZ950 OLED

I’ve not been able to log in to Deezer on my TV (Panasonic GZ950 OLED) for about 3 months now. I keep getting “you don’t appear to be connected to the internet” error.There is nothing wrong with the TV’s internet connection, every other app (Netflix, Amazon Video, Disney+, AppleTV etc etc) all work absoutely fine, just the Deezer app doesn’t.I’ve done everything bar factory reset the TV, which i’m not prepared to do as clearly this is a Deezer app issue. (i.e. switched TV on/off at the mains, reset the internet connection, uninstalled and reinstalled Deezer), none of it worked. Please get this fixed. I’m not going to continue to pay a subscription for a service that won’t work on my prefered device.

5
G
Runaway Baby
10 months ago
A
Runaway Baby
AwegaRunaway Baby
asked in Features & Feedback

You seem to be offline Sorry, we can't load this page while you're not connected to the internet. Please reconnect and try again.

Sorry, we can't load this page while you're not connected to the internet. Please reconnect and try again. I'm using the web browser and windows 10

5
A
Runaway Baby
1 year ago
W
Runaway Baby
wvannusRunaway Baby
posted in Features & Feedback

sorting albums in BluOS

Using my new NAD C368 with my Deezer through the BluOS integrated in de NAD. Searching for an album from My Albums to listen to is terrible in the BlueOS app, since there is no specific sorting in the BluOS interface (“recently added”).I am used to see a sorting in the Deezer app of albums first by artist and then alphabetically. This is a proper sort to allow me to checkout what I want to listen to. Just like I had sorted my CDs in the past (by artist first and than by year of issuance). Is there a way to get such a sort in Deezer through the BluOS interface instead of the "recently added" sort?I am not so happy with the interface of Deezer in BluOS, while this is one of the few premium audio interfaces in the market… I hate to change audio platform for this, but the NAD is staying...Yours,Wouter

5
A
Runaway Baby
1 year ago
A
Runaway Baby
Aquin ColacoRunaway Baby
asked in Features & Feedback

deezer heos hifi

It has been very long time that we are waiting for hifi to be ready for heos devices. Deezer has all now increased prices to the family account and I cannot use the extra feature of hifi on my heos device. Pls let us know when is this possible. 

5
V
Tiny Dancer
4 months ago
K
Runaway Baby
Kat.OreRunaway Baby
asked in Features & Feedback

Volume

Hi there  I can't seem to find eq and other volume settings in my settings to turn it up as its low on my phone which is weird now can you let me k ow where it is in audio please.  Thanks 

5
A
1 year ago
D
Runaway Baby
DubsmanRunaway Baby
asked in Features & Feedback

How does this even work?

HiI really dont understand the queing system, I search for an arist I play the first track then I want to queue the a few other songs from them but I dont get the option? I dont get play next or add to queue.  I am not using flow or any of those auto features, and this is on Windows. I dont understand why its so complicated. I think id rather have joe rogan get rich than have to deal with this shit, I never ever went to spotify forum it just works intuitively.   

5
bluezzbastardzz
Deezer Legend
2 years ago
W
Runaway Baby
WolfwalkerRunaway Baby
posted in Features & Feedback

Bands share same top songs etc.

The band The Halo Effect shares site with The Hall Effect, which is in a completely different genre. Please fix it soon, The Halo Effects complete first album will release 12th August.

5
W
Runaway Baby
1 year ago
P
Lover
planedropLover
posted in Features & Feedback

Add A Page for Music Labels

The one feature I miss as a former Qobuz user is the ability to not just see the name of the label a given artist is on (or given track/album), but actually having a dedicated page for the label that has all of their releases (and even better would be the ability to subscribe to a given label).  Some might think it’s not a big deal, and I think for larger labels you would be right, some are enormous and don’t have any real sort of themeing. But for smaller more niche labels, say Seven Villas or Seven Villas Voyage (both from Pablo Bolivar), it would be a really really good discovery feature to find other music on those labels. Seven Villas Voyage for example is specifically downtempo music, often in long format. I’m a huge fan of this and it’s nice to see their releases all in one place. 

5
bluezzbastardzz
Deezer Legend
1 year ago
S
Runaway Baby
StijnlRunaway Baby
posted in Features & Feedback

connect DJ platforms to Deezer

It would be nice if there are several DJ platforms that you can connect to Deezer.

5
Johnathan.Deezer
1 year ago
S
Tiny Dancer
Said BsaTiny Dancer
asked in Features & Feedback

Music transfer from other apps to deezer

is it possible to transfer my playlists from apps such as anghami and spotify to deezer ??

5
A
1 year ago
M
Runaway Baby
Mim GibbsRunaway Baby
posted in Features & Feedback

Completely block an artist so that they go from all your playlists at once.

In this day and age where scandals come out about artists every other week I’d really like to be able to block out those bands that I no longer want to hear. I have 591 playlists spanning at least a decade of my musical tastes and pouring through that collection to clear out every instance of, for example, RHCP would take hours! It could be that they become ‘unavailable’ so you can still see them in the playlist but they are greyed out. But please, help me out here!

5
A
Runaway Baby
1 year ago
J
Runaway Baby
Jay ThompsonRunaway Baby
asked in Features & Feedback

lyrics button

How can i disable the activation of lyrics if i click on the album picture. Its annoying. If i wanted to open the lyrics i would press the button that reads lyrics?

5
A
Tiny Dancer
1 year ago
O
Lover
OberonLover
posted in Features & Feedback

New user feedback

Hi there. I picked up Deezer’s 3 month deal recently after I cancelled my Spotify subscription and I have found it to be really solid.Firstly let me note some really positive things about Deezer:Flow is excellent. Not much more to say here. Great recommendations all round for new playlists. Love the fact that Deezer has lyrics. Full lyrics, not stupid factoids nobody cares about! The share to Instagram integration is nice. Simple, clean interface.I am really keen to stick with Deezer, but I want to list some small annoyances that for now I’ve learnt to work with, but I think changing so they’re more intuitive to UX will make Deezer even better.Can’t queue songs from your favourite tracks or from the search results. Very strange and can’t imagine why this was thought to be a good idea. If it’s a technical limitation, it’s definitely something that needs to be overcome. Slow response time. After interacting with something on the iOS app, I have enough time before the song starts playing

5
Zayn-T
Deezer Legend
1 year ago
Y
Runaway Baby
YeeyohRunaway Baby
posted in Features & Feedback

When is Hi-Fi going to be available on Android App, Desktop Etc.

Hi,   Everything thing to do with Deezer now says that Hi-Fi is now available with the Premium Plan.  Yet there is no option for it in the app on android or in the windows app ?    Is there going to be an update for the apps ?  It seems like for over a month now all the Deezer ads claim that their paid subscription comes with Hi-Fi. I’ve been a subscriber for quite a while, I received the email about Hi-Fi being available on my plan more that a month ago, and yet still no hi-fi option in any of the apps I use.    (Also if anyone knows how I could get Deezer to use Hi-Fi when stream through Alexa Echo dots, that would be great.)    Thanks in advance for any help,P.S. I Live in Quebec, Canada if that makes any difference.

5
Colin Salazar
Lover
1 year ago
N
Lover
Nadav Har'ElLover
posted in Features & Feedback

Flow shouldn't play "duplicates" of songs I already liked

The “flow” feature is supposed to play the songs I liked, and other songs it thinks I might like. A lot of songs have “duplicate” variants - e.g., the same song in one of several “greatest hits” albums, or perhaps a subtly different version. The problem I want to raise is that flow sometimes picks those variants to play. This is a problem because when flow plays such a variant song - and this unfortunately happens often - I see that it doesn’t have a heart, and quickly “heart” this variant song, happy that I discovered another song I missed. The result is that my favorite songs list now includes many duplicates of the same song. Then, when I play all my songs, a song that has many duplicates on my favorite song list has a higher chance of being played. This is annoying.Many people have raised ideas in the past about to preventing the addition of duplicate songs to the favorite list (when you press the heart it can warn you). But what I claim here is that this  duplication problem would

5
GropplerZorn
Deezer Legend
1 year ago
D
Runaway Baby
Dj FlexoRunaway Baby
posted in Features & Feedback

create a dj app for mobile devices that you can use with your I

create a dj app for mobile devices that you can use with your account and mix live on mixcloud.

5
D
Tiny Dancer
1 year ago
S
Runaway Baby
siebrenRunaway Baby
posted in Features & Feedback

Play Count of Artists Top Tracks

I love deezer as of now i've always found my way to search the things i wanted. But i wanted to ask when you search for an artist then you get the popular songs listed. Wouldn't it be nice to see under each number the play count of that song ,how many unique users listened to the song. I mean something like spotify (i think) has , under each song they have a play count.

5
Yula
Moderator
1 year ago
G
Tiny Dancer
goodwithcolourTiny Dancer
posted in Features & Feedback

Weekly new releases list

Hi there,You really need to add a list of new releases each week, ideally a separate list for new album and separately new singles. Your algorithm-based new releases suggestions are not good enough, and compound the problem if anything - if I am only allowed to see certain new releases then those are the ones I’m going to listen to, but then those are feeding into your algorithm to limit future new releases creating a very narrow idea of what new music a user wants to listen to. For example I looked in the new releases lists today and it showed me a grand total of 7 new albums, which is ridiculous. Every other streaming service provides a list of all weekly releases (or close to all), it is really a dealbreaker and is holding you back compared to the competition.  

5
A
1 year ago
M
Runaway Baby
magicseRunaway Baby
asked in Features & Feedback

connect Deezer service to Google Home without VPN,

Deezer application works great in Ukraine on all devices (Windows, phone, Android TV.)But if I try to ask the Google home assistant to play music on my TV, it says that the Deezer service is not available in my country.Also, I cannot connect Deezer service to Google Home without VPN, for the same reason.Please, could you inform your Google partners that your service has been available in Ukraine for a long time, so that users do not experience such difficulties.

5
B
Tiny Dancer
1 year ago
TERMS OF USE DEEZER COMMUNITY SITE