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Features & Feedback

Everything about the various features on Deezer and how they work: playlists, your Flow, ...

  • 919 Topics
  • 4,923 Replies

919 Topics

BigFKahuna
Lucky Star
BigFKahunaLucky Star
posted in Features & Feedback

Airplay 1 vs Airplay 2

Recent commentary on Darko dot com about Airplay 1 vs Airplay 2 and lossless playback. If I read the article correctly, users that notice a drop in quality from lossless or CD to lossy might prefer to stay in the Airplay 1 environment for now? In my system when I do an A/B test, or as close as I can get to it, the difference in quality is very noticeable and is one if the reasons I prefer the CD quality offered on Deezer, as compared to certain other streaming services, specifically for me Spotify and Sirius/XM. Conversely when I stream music over the KEF Connect app via WiFi rather than Airplay the quality of music seems incrementally better. 

2
BigFKahuna
Lucky Star
5 months ago
A
Runaway Baby
AbdulaziziRunaway Baby
posted in Features & Feedback

Songs Suddently blacked out

Hello,I have this playlist from a long time and suddenly songs greyed out or blacked out! can you explain the problem? 

4
A
Runaway Baby
6 months ago
S
Runaway Baby
secretagentfrogRunaway Baby
posted in Features & Feedback

Bug related to Discovery and multiple copies of albums

Today, my Discovery playlist has a song that I had already favorited, but it is not marked as favorited in Discovery, only in my Favorites playlist. According to Last.fm, I played this song two times in 2022 (on my Deezer account). The song in question is “Free Gloss” by Holy Fuck, Nicholas Allbrook. The album in both cases is Deleter. When I find the song in my Favorites playlist and then I click on the album name, it is not favorited there(?!)So, I think there are two bugs. The main bug is that Discovery should not recommend songs that have an identical artist + track name to one that you’ve favorited or played. The other bug is that when I click on a track’s album name, I expect to go to that track’s album page, not a doppelganger page.I’m guessing this is due to different regions, but please try to make it so that this all works transparently as the customer expects, no matter what weird licensing gymnastics are going on behind the scenes.My deezer username is secretagentfrog. The

2
S
Runaway Baby
4 months ago
awesomemac
Deezer Legend
awesomemacDeezer Legend
posted in Features & Feedback

Current issues Deezer

I was just wondering which issues are still “in progress” at Deezer at the moment? And I mean Windows, Mac, Android, iOS? What isn’t been fixed yet?Chromecast (all)* MS2004 error/using Deezer abroad (iOS and Android) Crossfade (Desktop) Deezer Connect (make it like Tidal or Spotify)*For me the most important at this moment.Can we add more to this list or is this it? What issues are current and which issues are older and have not been fixed yet?

1
J
Lover
6 months ago
Mikee Laughing
Lover
Mikee LaughingLover
posted in Features & Feedback

Deezer's two tier royalty system

Hi Deezer,I read that Deezer is implementing a new royalty payment system for artists with UMG. Initially, I was really supportive of Deezer’s groundbreaking approach with UCPS. It helps to reduce the stream dilution in the current system and people gaming the system with fake streams. But the thing is… the newly announced royalty system ain’t it,. I’m happy to know that Deezer is recognizes that the current one is flawed as white noise cannot be paid on the same rate as a real studio quality original composition and production.  The level of knowledge, artistry, creativity, hard work, talent to work on every single word and every single second in the lyrics and instrument production is not on par with white noise. I’m happy to know that this issue is being addressed and real artists can be paid more fairly. The other thing is the doubling of royalty rate for established artists with 1000 streams and 500 monthly listeners is really unnecessary and appalling. By doing this, we’re taking

1
Leonídia.Deezer
Community Manager
6 months ago
D
Tiny Dancer
DoomedriderTiny Dancer
asked in Features & Feedback

Flow now ignoring all my preferences

I’ve been using deezer for years and I generally listened to Flow. My experience is that it is about 50% my music, 40% good suggestions and 10% stuff I don’t like.  I switched it on today and it hasn’t played me a single one of my tracks, and nothing really that I would like. I’ve skipped tracks 100 times and in all that time possibly one song appeared I’d have listened.  What’s gone wrong? All my usual favourite albums, artists and songs are still on my account as they always are, but Flow has decided to ignore them all. 

3
Leonídia.Deezer
Community Manager
4 months ago
B
Runaway Baby
BurningcircuitsRunaway Baby
asked in Features & Feedback

Why does my recently played keep moving?

The recently played section keeps randomly moving from the home page to the favorites page.Sometimes I open the app and it's there, and sometimes I have to find it. Honestly, it's a lot more convenient to just have on the main page, so I can just go back to what I was listening to instead of digging through menus. But I can't find anything in the app settings to bring it back to the home page. It doesn't seem dependent on the app getting updated either, I'm just beholden to it's digital whims on whether or not it shows up.  The continue streaming isn't useful as it's just artists in my library, I haven't listened to any of the artists shown there in over a year so I'm not sure why it's even being recommended.  Has anyone else run into this? I noticed on the desktop app it's moved too.   

7
B
Runaway Baby
4 months ago
T
Lover
therave66Lover
asked in Features & Feedback

Notification Bell not working on Windows Desktop app since September 2023 Update?

Windows 10, latest patches etc. Deezer app updated from Windows Store today (15th September 2023). Notification bell (top right hand corner of app) cannot be clicked to show entries. It worked prior to this update. Logging on to deezer.com through a browser and the notification bell works. My temporary workaround is to create a shortcut from browser to desktop to Deezer.com and have it selected to open as a window. Anyone else with the same issue? If yes, has this only happened after latest update? 

16
F
Runaway Baby
5 months ago
D
Runaway Baby
d.coomansRunaway Baby
asked in Features & Feedback

dutch translation of the hifi options is incorrect

The explanation of the quality options is incorrect. Hi Quality is shown twice 

6
awesomemac
Deezer Legend
6 months ago
squirrelchew
Runaway Baby
squirrelchewRunaway Baby
asked in Features & Feedback

Why can I reorder the flow queue, but not add specific tracks to it?

I don’t want to interrupt my current flow queue, but I want to check out a specific song. Why do I have to make the choice between these two things, especially in the face of the ability to reorder the flow queue? Seems like an asinine design choice. 

6
P
Tiny Dancer
3 months ago
K
Runaway Baby
KeesvdTakRunaway Baby
asked in Features & Feedback

stop after end album

I simply want to stop deezer automatically playing new/random music when my track/album ends.Not interested in recommendations, I just want to control what I to listen to (at all times), not what some AI thinks I want.

6
awesomemac
Deezer Legend
7 months ago
J
Runaway Baby
J.I.T.Runaway Baby
asked in Features & Feedback

song needs separating from artist with same name

I released a single through distro kid called “Sleepless Night” and it posted under the wrong artist account here’s the link to my track https://deezer.page.link/94oXcozPq3o5oiVG8 my id is 5569526144

1
Nina Nebo
Deezer Legend
7 months ago
L
Tiny Dancer
Laura RamirezTiny Dancer
posted in Features & Feedback

artist accreditation

Hello Deezer: Please check the profile of BTS JIN. One of his songs, Yours is credited to another artist named Jin. And his top tracks list does not have all his songs from discography. Please revise and update BTS JIN profile Thank you

1
Leonídia.Deezer
Community Manager
7 months ago
K
Runaway Baby
Kim Seokjin FanbaseRunaway Baby
asked in Features & Feedback

Missing tracks

Hello Deezer:Please check the profile of BTS JIN. One of his songs, Yours is credited to another artist named Jin. And his top tracks list does not have all his songs from discography. Please revise and update BTS JIN profile  Thank you 

1
Nina Nebo
Deezer Legend
7 months ago
A
Runaway Baby
Ahmed ElmawiRunaway Baby
asked in Features & Feedback

Sound quality

What happens when I listen to hifi flac sound quality with Bluetooth headphones that support up to 990kbps bitrate? Will I be able to take advantage of the Bluetooth  990kbps or will the audio quality automatically resort back to Deezer's high quality of only 320kbps when listening with any Bluetooth headphones?

1
Leonídia.Deezer
Community Manager
7 months ago
KDAM71
Lover
KDAM71Lover
asked in Features & Feedback

Where can I find the idea suggestion feature request I added created

After I have created a topic and chose idea for it, I can’t find it anywhere. Does anyone know where to look to find my ideas?

4
KDAM71
Lover
7 months ago
L
Runaway Baby
Leyo91Runaway Baby
posted in Features & Feedback

My Flow is broken

From few days my Flow playing only sountrack music from movies and games! Everything I do, also change style, I don’t understand why. I have only one playlist about soundtrack and 2/3 artist. What can I do?

3
Leonídia.Deezer
Community Manager
7 months ago
Nina Nebo
Deezer Legend
Nina NeboDeezer Legend
posted in Features & Feedback

Tip : How to SHUFFLE songs from PLAYLISTS ,ALBUMS and FAVORITES in QUEUE

Hello !We have many songs which we like and they are on albums ,playlists and in our favorites .In QUEUE we can temporary put all songs from there .Also in QUEUE we can turn on SHUFFLE . How to SHUFFLE songs from PLAYLISTS ,ALBUMS and FAVORITES in QUEUE : Open playlist ,album or favorites which you want add to queue and then click on first song to play . When you do that then will be playlist (album or favorites ) automatically in queue . We need do that because is in queue always music which was listened before       Now find next playlist ,album (or favorite songs ) which you want to add in queue but don't click on play.Click on all songs (or choose only songs which you want to add ).Then click on 3 dot and find ADD TO QUEUE . When you are done with adding ,then turn on SHUFFLE .All songs in QUEUE then will be shuffled and now you can PLAY shuffled songs .Even ,in queue you can temporary remove with X all songs which you don’t wanna play at all.  Before you turn on shuffle ,you have

8
Nina Nebo
Deezer Legend
4 months ago
M
Runaway Baby
manneyusRunaway Baby
asked in Features & Feedback

Top list prior month

I have been notoriously saving my top lists for each month. However, I discovered that I missed June… Is there any way to access the June top list now?

1
Nina Nebo
Deezer Legend
7 months ago
H
Runaway Baby
HermieRunaway Baby
asked in Features & Feedback

I can’t see my recent searches anymore

I used to be able to access my 20 or so latest searches under my search bar using the app on IOS. Now only the songCatcher and genres are available on my search page…I really enjoyed the short-cut to listen to the same songs I liked as of late, can you tell me if it’s because of a new update please? If not could you help me solve this issue?  Thank you :))

2
H
Runaway Baby
7 months ago
E
Lover
elmtoivyrecordsLover
asked in Features & Feedback

What is the best way for an independent artist to grow on Deezer?

Hello,What is the best way for an independent artist to grow on Deezer? Is it true that the more people listen to my music on Deezer, the more the Deezer algorithm will start recommending my music to others?Thank you for the help!

10
Nina Nebo
Deezer Legend
7 months ago
N
Tiny Dancer
Nas LDNTiny Dancer
asked in Features & Feedback

new tracks

Hey Deezer, why I can’t I play all new songs in the bell notification? I have to select to play one at a time. Should be able to hear all new tracks in one go. 

1
Nina Nebo
Deezer Legend
7 months ago
L
Tiny Dancer
lucyluTiny Dancer
asked in Features & Feedback

connecting / following another Deezer user.

To find a friend - a Deezer subscriber- I had to type-in their 10 digit “user ID” number.  Why was I unable to find them by typing-in their user name?  (Who knows / why would anyone bother remembering their 10 digit user id?  It’s an ineffective / non intuitive way of finding a user.)

3
Nina Nebo
Deezer Legend
3 months ago
M
Runaway Baby
Matthew WebbRunaway Baby
posted in Features & Feedback

help help

Hi, I’m sick and tired of Deezer telling me my account is linked to another device and stop my music or tell me it’s on listening mode on another device. I only use it on this phone that I have with me everywhere and I don’t have it on any other devices. 

1
GropplerZorn
Deezer Legend
8 months ago
G
Runaway Baby
gabrielaltrejoRunaway Baby
asked in Features & Feedback

All songs by an artist

Hi! I used to listen to my favorite band’s songs when I played the artist…but now it only plays their top tracks…so I was wondering if there’s a way I can play an artist’s whole discography?

10
Nina Nebo
Deezer Legend
8 months ago
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