Question

I finally found why I can't find saved albums on my phone.

  • 28 October 2021
  • 3 replies
  • 41 views

https://support.deezer.com/hc/en-gb/articles/115004522449-Content-limits

So for a while, I’ve been pretty irritated that I’ve looked on my phone for albums that I’ve saved using the desktop act only to find that they’re not there. I then found the above link and I have to ask, why is this in place? It’s really annoying, since I bounce between the desktop app when at work/home and mobile when playing from my car. I don’t like having to search for content that should really already be there when I get to my car. It’s especially ridiculous when I have albums that I downloaded to my phone that it then suddenly says aren’t saved to my albums list.


3 replies

Userlevel 4
Badge +1

Hello @Bennick 

Thank you for your feedback. Yes, as you have mentioned, the issue was probably related to the content limit of your playlists, albums, artists, etc.

Sorry for the hassle. You still can add up to 10,000 songs to your favourites and we are also working hard on unlimited library at the moment so it’s coming soon :boom:

Thanks! :)

 

Hello @Bennick 

Thank you for your feedback. Yes, as you have mentioned, the issue was probably related to the content limit of your playlists, albums, artists, etc.

Sorry for the hassle. You still can add up to 10,000 songs to your favourites and we are also working hard on unlimited library at the moment so it’s coming soon :boom:

Thanks! :)

 

What I don’t understand is why I can save much more on the desktop app than the mobile app. Presumably, they’re both reading from the same database, so it really doesn’t make sense to me why I’m being limited depending on the device. I am most definitely not going to save every song from every album to try to make up for these shortcomings.

But, if you’re really looking into unlimited library, I guess I will live with it for a little while longer. 

Userlevel 7
Badge +8

Hello @Bennick 

Thank you for your feedback. Yes, as you have mentioned, the issue was probably related to the content limit of your playlists, albums, artists, etc.

Sorry for the hassle. You still can add up to 10,000 songs to your favourites and we are also working hard on unlimited library at the moment so it’s coming soon :boom:

Thanks! :)

 

What you mean by unlimited.

Does it affect also liked tracks unlimited? And what about 2k LISTS?

Reply