Answered

How to get rid of notifications?

  • 31 July 2021
  • 8 replies
  • 71 views

Userlevel 1

My Deezer account shows me notifications of new releases even though I don‘t have any notifications enabled in my profile (other than for my own feedback).

How can I get rid of them (e.g. mark them all as read)?

How can I stop them?

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Best answer by Noam Asulin 5 September 2021, 11:27

If you don’t want to get notifications you can configure the way you get them by going to Account settings , and choose notification preferences tab 

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8 replies

Userlevel 7
Badge +8

My Deezer account shows me notifications of new releases even though I don‘t have any notifications enabled in my profile (other than for my own feedback).

How can I get rid of them (e.g. mark them all as read)?

How can I stop them?

You can stop them by unfollowing artists. So it won’t appear once artist releases.

Userlevel 1

Thanks but AFAIK I haven‘t followed any artists.  I have added a few as „favorites“, but I am getting notifications for releases from other artists as well.

Userlevel 7
Badge +8

Really? That’s weird!

Contact their support to see how they can help.

https://support.deezer.com/hc/en-gb/requests/new

Userlevel 1

It took a few times back and forth for support to understand the problem.  They reset my notification settings and then unchecked everything that I had already unchecked before.  I don’t see any changes in the settings, but support says there was a recent change to improve the granularity of opting out.  IAC, the problem appears to be solved.

Userlevel 7
Badge +8

It took a few times back and forth for support to understand the problem.  They reset my notification settings and then unchecked everything that I had already unchecked before.  I don’t see any changes in the settings, but support says there was a recent change to improve the granularity of opting out.  IAC, the problem appears to be solved.

That’s nice.

Can I ask a reason why you do not want notifications? You don’t have time to listen new music?

After all, my friend, it did sound amazing when it’s finally sorted.

Userlevel 1

I have enough other sources of music recommendations and little time to follow up on them.  I find Deezer’s recommendations more irritating than helpful.

Userlevel 7
Badge +8

I have enough other sources of music recommendations and little time to follow up on them.  I find Deezer’s recommendations more irritating than helpful.

It’s alright, I feel sometimes the same as you.

I resolved it by unfollowing artists. Enjoy your music :)

Time is limited resource, why to waste it on constant stream of new.

I stopped with news and only follow artists I care for from now.

Userlevel 7
Badge +7

If you don’t want to get notifications you can configure the way you get them by going to Account settings , and choose notification preferences tab 

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