Answered

Disliked artist songs still showing in flow and recommended playlist


Hello, I disliked some artist on my deezer app but they won't stop popping up on my timeline my flow, recommended playlist, why? Why is it happening. They ruin my flow 🥺🥺

icon

Best answer by Rudi 26 June 2021, 20:58

View original

11 replies

Userlevel 7
Badge +8

Hey @SavageCodes 

Try clearing the app's cache and if the problem persists, please send us a screenshot of the artist, we can look into it!

Hello, maybe my example can help.

https://i.imgur.com/DMroSGv.png

Song and artist both disliked.

And immediately disliked artist again... https://i.imgur.com/hArTyF4.png

And again https://i.imgur.com/TJ4WGH8.png

Both artist and song disliked. I am web-developer by myself and I really don’t understand how QA tested that.

https://i.imgur.com/Ed0PM18.png

One after another, both disliked artist and song.

Oh god, it looks like “songs you hate flow” https://i.imgur.com/1PNWgDk.png

Are you kidding? https://i.imgur.com/SDZHbeW.png

I disliked this just several songs ago and forced to listen again?

Ok, so all we can do is continue give feedback.

Userlevel 7
Badge +8

Their dislike and never play again option is broken for a long time.

Stopped my paid subscription. Paying now to another service. Dislike button works now.

Userlevel 4
Badge +2

Are you kidding? https://i.imgur.com/SDZHbeW.png

I disliked this just several songs ago and forced to listen again?

Sorry about this, I understand it’s annoying. Our team is aware of it and they are looking into it. 

Reply