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Advertisements language on Deezer

  • 17 January 2020
  • 8 replies
  • 156 views

Why should I receive ads in a language I don’t understand? Doesn’t that defeat TOTALLY the purpose of an ad?

I live in Belgium but I don’t speak dutch and there’s nothing in my profile settings that might suggest that i do.

I travel abroad and even there I get dutch ads…

WHY?


8 replies

Userlevel 7
Badge +7

Hi there @P8me 

Sorry to hear that. Thank you for your input. Ads, like the content in our platform, is based on the country you find yourself in. Perhaps we should follow the country of subscription, so our developers already started a discussion about this. Thank you for your feedback :thumbsup_tone2:  

I have the exact opposite problem, I'm a Dutch speaking Belgian and I get ads in French.

You should never try to get the language based on country or geo-location.
Using browser language (http accept-language) or profile info (if available) are better options.

In the complex Belgian context, if you are not sure -> use English

 

(but deezer is not the only site/app getting this simple, yet sensitive, matter wrong)

I have deleted my deezer account, couldn’t bear the french ads anymore

Userlevel 7
Badge +6

Sorry to see you go and thanks for your feedback, we’ll forward it to our teams.

Hi! I have the same issue! All ads are on the some kind of Arabian language which I don’t understand! Can you plz fix it?

Hi. My country is Canada, but I get Spanish(?) ads.  Please address this issue. It's annoying for users, and counter productive for your advertisers.  

French ads in Western Canada?  You know how well that goes over, please fix!

Hi there @P8me 

Ads, like the content in our platform, is based on the country you find yourself in. 

I am in Western Canada, ads have always been in English, now in French?  Why the change?

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