Answered

Why is my playlist on shuffle mode?

  • 30 October 2017
  • 12 replies
  • 1472 views

Whu does my player in shuffle mode? How do I turn off shuffle mode and play my playlists IN THE ORDER I PLACED EACH SONG
icon

Best answer by shanicea 31 October 2017, 09:58

I had this problem before and found out it's because I had a free account. You need to have a Premium+ subscription to choose your own music 🙂.
View original

12 replies

Userlevel 7
Badge +7
Usually it happens when you use the shuffle and forget to turn it off. It happens to me sometimes. Anyway it is easy to turn it of. On the player itself click on the icon marked on the attached image

Badge
I had this problem before and found out it's because I had a free account. You need to have a Premium+ subscription to choose your own music 🙂.
Userlevel 7
Badge +7
I had this problem before and found out it's because I had a free account. You need to have a Premium+ subscription to choose your own music 🙂.

Probably an option as well .
On web it doesn't matter which type of account you have . It does matter if you are using the mobile app .
Badge
@MusicIsLife1122 yep, that's very true
how can i turn off the shuffle mode
Userlevel 7
Badge +6
Hi @Irina , you have to be a Premium user to be able to have the full access to our app with no shuffle mode 😉
Userlevel 1
Badge
When I start a playlist in app, its default is shuffle mode, anyone else have this problem and a fix for this? Thanks Mattie
Userlevel 7
Badge +7
Hi Mattie, since you are a Premium+ user, that should not happen. And the Shuffle button is not blue?
Also are you pressing on the big blue button on top of a playlist or on the first track if you want to play it?
Why when I pick a song to play it plays a totally different song
Userlevel 7
Badge +4
Why when I pick a song to play it plays a totally different song I checked here and you don't have an active subscription, so that's why you're only able to listen in shuffle mode 🙂
Hello everyone,

Can anyone explain the following behaviour?
  1. I press the small play button on the playlist icon (see first screenshot below). The playlist will start playing and not be shuffled (see second screenshot below)
  2. I press the playlist icon and then press the big blue play button on the playlist screen (see third screenshot below). The playlist will start playing and be shuffled (see fourth screenshot below)
Deezer Support told me that this is intended behaviour, yet there is no indication that the playlist would be shuffled, and I don't see why I would want it to be.

To note, I am a Deezer Premium user.

Thanks,
Tudor

Pictures in hidden section below:







Userlevel 7
Badge +6
Hey @Tudor

Thanks for your detailed feedback - I'll let our devs know. It is indeed normal behaviour but I also remember the blue button having 'shuffle play' instead of just 'play'.

Reply