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Why can I not rewind a track in flow

  • 13 November 2017
  • 40 replies
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Userlevel 7
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Hey @Mars111

Thanks for the feedback - we hear what you say. What device do you have Deezer on? We've improved Flow for Android by adding a back button.
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Hey @Mars111

Thanks for the feedback - we hear what you say. What device do you have Deezer on? We've improved Flow for Android by adding a back button.



Thank you for your fast response. I am using OnePlus 3t, Android Pie, with the most updated version of the app. I am still not able to go back to the previous song when on Flow. "Inspired By", for example, has this option, not Flow though. (The back button is in a disabled state on Flow).
Userlevel 7
Badge +6

Hey @Mars111


Thanks for the feedback - we hear what you say. What device do you have Deezer on? We've improved Flow for Android by adding a back button.

Thank you for your fast response. I am using OnePlus 3t, Android Pie, with the most updated version of the app. I am still not able to go back to the previous song when on Flow. "Inspired By", for example, has this option, not Flow though. (The back button is in a disabled state on Flow).



Is it also not showing when you unlock the screen?
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Is it also not showing when you unlock the screen?



As you can see in the attached screenshots, the back button on the main Flow screen is disabled (it's not the first song in the queue).
I have attached also the queue screenshot, all the songs prior to the one that is streamed, are not clickable.
There is no way to go back to the previous song in the list, seems that this option is not implemented.



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Is it also not showing when you unlock the screen?


Great news! The feature was added in the last update, thanks guys :)

I am curious, the feature was in the regular development cycle or my feature request accelerated the process?

In any case, thanks a lot!
The back button has appeared for me a few times over the past weeks, but it's still not there most of the time.
Galaxy S10 with the latest update

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The back button has appeared for me a few times over the past weeks, but it's still not there most of the time.
Galaxy S10 with the latest update



I can also attest for that. It works inconsistently, sometimes it will appear and sometimes it won't, still buggy.
Userlevel 7
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Thanks for reporting it, guys @Mars111 @JesperK
Have you tried reinstalling the app?
Could you please give me info about the device you've got, OS, and app version?
Right now it's working again. App version is 6.1.7.111, OS is Android 9 with the July safety patches (Galaxy S10).
Will try to reinstall first if it stops working again.
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Thanks for reporting it, guys @Mars111 @JesperK
Have you tried reinstalling the app?
Could you please give me info about the device you've got, OS, and app version?



I am using OnePlus 3t, Android Pie, 6.1.7.101 version of the app. There is no straight forward scenario to reproduce it, looks like the "old implementation" just kicks in sometimes for no apparent reason.

I have updated to the 6.1.7.111 version, will let you know if the issue persists.

Thanks!
I'm on 6.1.7.1111 and still the back button in flow is grayed out :)
I have Galaxy 9

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Thanks for reporting it, guys @Mars111 @JesperK
Have you tried reinstalling the app?
Could you please give me info about the device you've got, OS, and app version?



Reproduced again on the 6.1.7.111.

Playing the "Inspired By" playlist and then getting back to "Flow" brings back the option.
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Ok @Mars111
So 'Inspired By' doesn't have the back button, but if you open your Flow it does, is that correct? Thanks again for reporting it here.
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Ok @Mars111
So 'Inspired By' doesn't have the back button, but if you open your Flow it does, is that correct? Thanks again for reporting it here.


No, there is no issue with 'Inspired By'. The issue is only with 'Flow'.
The back button is still disappears there randomly...
It seems to happen after a longer period of inactivity, like overnight. It also only happens when Flow is the first thing you play. If you go to Flow after playing another playlist the backbutton will be there.
This is how far I've been able to isolate the issue

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