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Transfer songs from my previous account to the new one

  • 2 November 2017
  • 37 replies
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37 replies

I need to get all the information and music from a profile and add it to a profile i have created on here for my family plan...
Hi
I have just upgraded to Deezer Family.
How do I transfer my daughters music file from my profile to her new profile?
Thanks
Userlevel 7
Badge +6
Hi @Laura.Baggett, it not possible to add an existing account as a profile in your Family account, but you can "transfer"the content from one account to another. Please see above. Or just get in touch with our support team aqui and they can help you transferring the songs for you 😉
Userlevel 7
Badge +6
Hi
I have just upgraded to Deezer Family.
How do I transfer my daughters music file from my profile to her new profile?
Thanks


Hi Joanne, you can follow the steps shown above or just get in touch with our support team here and they can do it for you 😉
Hi,
After 10 days with a free account I yesterday made a new premium account with new logindata. With the free account I moved my Tidal playlist to Deezer. So now I need to move this playlist to the new account - how?
Userlevel 7
Badge +6
Hi,
After 10 days with a free account I yesterday made a new premium account with new logindata. With the free account I moved my Tidal playlist to Deezer. So now I need to move this playlist to the new account - how?


Please see above 😉
Hi, my family also got Deezer so they started a family subscription,how do i get my account also on the family subscription and not loose all my music
Userlevel 7
Badge +5
Hi, my family also got Deezer so they started a family subscription,how do i get my account also on the family subscription and not loose all my music

Hi there, you will have to create a profile first and then transfer the music into the new profile as described above 😉
Hi,
I am switching from a single user account to a family account where my profile will be a secondary to the main account. Considering that I would like to import all my favorite artists, playlists, songs, etc. into the new account.
Please let me know would that be possible and how?

KR
Alan
Userlevel 7
Badge +6
Hi @Alan_J, if you subscribe to the Family plan using your own account, your account will be automatically the master one, not a secondary profile... Being the master profile you don't need to do anything else, all of the content will be there waiting for you. 🙂 If you subscribe using a different account and just want to transfer the content of the old account to the new profile, we can do this for you very quick. Just need to contact our support here and send them the email of the old and the new account.
Im trying to transfer my deezer account to my new phone but no longer have access to the email i originally used and cant recall the password either. I do have a user ID and monthly subscription.
Userlevel 7
Badge +5
Hey @Andi789

Don't worry, it can be sorted. Please check the options on the first topic!

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