Question

Sharing to instagram stories ERROR


I'm new to the deezer application. So when I saw an option to share my music to my instagram stories I was excited.
However, when I try using the option it gives an error at the bottom of the screen saying "error has occured". I tried everything from turning on/off many things to reïnstalling instagram and deezer and trying different app versions. But nothing seems to work.

Is this something that needs to be fixed? Am I the only one having it?

Using Xiaomi Mi A2 Lite
Living in The Netherlands


10 replies

Userlevel 7
Badge +5
Hi there @Ties.Knol

Thank you for reporting this and welcome to our community!
I'm sorry about what you're experiencing, it's a new feature. So we're collecting feedback about issues like this, are you using a Xiaomi phone? Our devs are investigating this and I'll let you know once we've got an update!
Thank you for looking in to this @Rudi . Yes I'm using a Xiaomi phone. Also I accidentally tapped the 'solved' button. I'm not sure how to undo this but just so you know, it is not solved yet 😅
The same problem. I have Xiaomi as well
Userlevel 7
Badge +5
Hey @Ties.Knol

No probs, that's for me to worry about ;)
I've give the team your phone model so that it helps with their investigation. I'll get back to you once I hear more about it.
mine is the Huawei Mate 10 pro, and it displayed the same error.
Same problem here, I own a OnePlus 6 and I'm in version 9.0 of Android.

Userlevel 7
Badge +5
Thanks @mariowilly10 @Odesplugado I've passed it on too!
Hey guys, I'm encountering the same problem with the Pocophone F1.

Hope you find the solution, cheers!
Having the same problem on the OnePlus 5T running OP5T_O2_BETA_31 version, android 9.0
Userlevel 5
Badge +1
@Lukand1 @Valdet Hi there! Thanks for letting us know 🙂 Our developers are working on this and it will be fixed ASAP. Please don't forget to follow this thread for further updates 😉

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