Question

Repetitive "shuffle my music"

  • 17 January 2018
  • 81 replies
  • 4457 views

Userlevel 3
I used to use FLOW all the time, but it played the same music over and over, sometimes one song would play twice in 15 minutes. When I recently discovered "Shuffle My Music" I was happy because I could see what was going to be played and it wouldn't repeat anything (at least not for the 50 songs of the playlist). However, "Shuffle My Music" still suffers from issues FLOW had, namely only playing one or two specific songs from favourite artists and playing the same songs every time. If I pressed "Shuffle My Music" multiple times you can be sure that 80% of the songs in any playlist would be in every other playlist.
So, my question: how do I fix My Music? How do I get FLOW or "Shuffle My Music" to have variety? How do I get more than one song from an artist (no matter how many albums and songs they may have) to play?

81 replies

Userlevel 7
Badge +4
Hi there, the "Shuffle My Music" takes songs from your playlists and favorites albums, not from your artists, so if you'd like to see more songs from an artist, like more albums by them 😉

If you feel that you're getting too much of the same, try cleaning the cache and that should help too 😎
Userlevel 1
"Shuffle My Music" is a joke. It plays only very small subset of my favourite albums. It also plays songs from albums I have removed from my favourites (and no, I don't have those songs in any of my playlists nor have I liked them).

And why on earth would cleaning the cache have anything to do with this? Same songs and albums are chosen on mobile and both of my 2 computers.
Userlevel 3
well @Ana. thanks for some info. i find it ridiculous that i now have to go through all of my favourite artists and click favourite on every single one of their albums, but hopefully that will lead to better shuffle playlists
Userlevel 7
Badge +7
well @Ana. thanks for some info. i find it ridiculous that i now have to go through all of my favourite artists and click favourite on every single one of their albums, but hopefully that will lead to better shuffle playlists

That's actually a great feedback! Would you like to create a topic in our ideas forum for that? We'll pass this feedback on to our team regularly 🙂
Userlevel 7
Badge +7
"Shuffle My Music" is a joke. It plays only very small subset of my favourite albums. It also plays songs from albums I have removed from my favourites (and no, I don't have those songs in any of my playlists nor have I liked them).

And why on earth would cleaning the cache have anything to do with this? Same songs and albums are chosen on mobile and both of my 2 computers.


that's strange. I haven't noticed that. Would you mind deleting your smart cache and restarting the app? does that help?
shuffle mode needs sorting out on this app because ive got over 2000 songs and it only shuffles so many and plays them again need to sort it out so ot plays all my somgs on shuffle
Userlevel 7
Badge +7
Hi Rich, are you talking about "shuffle Downloads" or " Shuffle my music" ? And what do you mean by "only so many songs"? Are those tracks from your favourites list and do they appear every time you press the button?
Userlevel 3
Well that didn't last long. The "Shuffle My Music" gives me most of the same songs every time. I went and added every single album of my favourite artists - no change. Before you ask me to clear my cache, I have tried on multiple different machines and still get the same songs, over and over again. I even had one song show up multiple times in the queue!
I am not a paying subscriber to deezer, so maybe this is just "you get what you pay for", but there is no way I would ever subscribe and pay for a service that is so clearly broken.
Userlevel 7
Badge +7
Well that didn't last long. The "Shuffle My Music" gives me most of the same songs every time. I went and added every single album of my favourite artists - no change. Before you ask me to clear my cache, I have tried on multiple different machines and still get the same songs, over and over again. I even had one song show up multiple times in the queue!
I am not a paying subscriber to deezer, so maybe this is just "you get what you pay for", but there is no way I would ever subscribe and pay for a service that is so clearly broken.


Thanks a lot for the feedback! I'm happy to pass it on to the music team. Would you mind uploading screenshots of let's say 3 different test of shuffle my music, showing that there are too many tracks added every time you start the feature?
Please help with “shuffle my music” it does not work the way the name says
i have emptied the cache and it still plays the same 20 or 30 songs
i have a couple of hundred albums which means a couple of thousand songs
IT DOESN’T WORK
Userlevel 7
Badge +7
Hi @pkc3691

I think the shuffle my music only works with your favourite tracks (though I'm not 100% on this) which would explain the problem you're having. How many songs do you have in your favourites?
Userlevel 7
Badge +7
@pkc3691 I moved your comment to this existing topic as it's not the first time we received this feedback. Can you give me more details about your account? How many tracks are in your favourites? How many playlists (Tracks per playlists) and albums have you added?
I have a premium + account
I have 524 albums and 344 favorite tracks and 4 playlists
the shuffle my music will play more of the playlists than anything else and not all the songs in the playlist are saved as a favorite
also when I play shuffle it does not show the album it is from, only once for about 2 days did the shuffle my music actually work and it did show the album it came from but now it will keep playing the same songs over and over again
see what you can find thanks Anja
Userlevel 7
Badge +7
I have a premium + account
I have 524 albums and 344 favorite tracks and 4 playlists
the shuffle my music will play more of the playlists than anything else and not all the songs in the playlist are saved as a favorite
also when I play shuffle it does not show the album it is from, only once for about 2 days did the shuffle my music actually work and it did show the album it came from but now it will keep playing the same songs over and over again
see what you can find thanks Anja

Thanks a lot for the details 🙂 Would you mind uploading screenshots of let's say 3 times you used the shuffle my music showing that the same songs are always played? Pleas make sure to always restart the app, before you use "shuffle my Music" again.

Thanks a lot for your effort!
Userlevel 7
Badge +6
I have the same problem with Shuffle My Music and Flow, i.e. repeating the same songs, albums and artists too early, although I have several hundreds of favorite artists, albums and songs in my library as well as dozens of playlists with 2k tracks each in it. I think this might be caused by my Deezer listening history which leads to a feedback loop, because I mostly listened to Flow and Shuffle My Music in the past, so my listening history is based on them, and my so-called Top Songs (the ones I've heard the most) are simply a result of that behaviour.

Anja asked to provide some screenshots in another thread, so here are six different ones done last Saturday, Sunday and today showing the upper and lower half of my play queue in the web player when starting Shuffle My Music on these days.

Saturday morning, 1:



Saturday morning, 2:



Sunday morning, 1:



Sunday morning, 2:



Monday noon, 1:



Monday noon, 2:



Another possible reason causing this might be that labels can buy some form of "powerplay" for their artists, so they are pushed on theoretically randomised radios. Anyhow, it's really annoying to hear the same #1 top hit from each artist again and again, e.g. "Urgent" by Foreigner. I wouldn't even mind their #2 or #3 hit once in a while instead, but this is too much.
Userlevel 7
Badge +7
@bluezzbastardzz Thanks so much for the effort and the screenshots! That helps a lot! I will pass these on to the tech team so that can check and let me know if the algorithm is intended to work like this 🙂 Will keep you posted!
Userlevel 7
Badge +6
Thank you, Anja. There are several songs coming up at least every day, so you can find them three times in my screenshots. This rather makes me hate them than liking them anymore, so this can't be the intended behaviour.😉 And even if the songs may change, they come from the same albums and artists far too often.
I've got ths problem. I only set Deezer up last week and I was very excited with the prospect that Flow would open up all sorts of new music to me. Instead I get the same couple of dozen songs on a loop. So now I am frustrated and bored. In a week there are some songs that I must have had abiut three or four times a day and some from my favourites that I have never yet heard. Flow is a nice idea poorly executed.
Userlevel 7
Badge +6
Hi @Keith Wear , have you seen the topic how to improve you flow? Maybe it helps you... 😉
Hi I would like to know why 'shuffle my music' plays the same songs. I have lots of albums saved and it's really frustrating to hear the same 30 or so songs. I have emptied cache as previously read about but it makes no difference. I pay a monthly fee so feel like shuffle should work correctly, not everyone wants to happen to full albums.
Userlevel 7
Badge +7
Having the same problem .
Userlevel 7
Badge +7
@rosecottage @MusicIsLife1122 Thanks a lot for the feedback! I've moved your comments to this topic as I've already raised this with the team. I haven't had an update yet but will let you know as soon as I have more info!
I have the same problem. With "Shuffle my music". Is it only 15 songs that Deezer chooses to shuffle per day, or something like that?
Userlevel 7
Badge +6
I have the same problem. With "Shuffle my music". Is it only 15 songs that Deezer chooses to shuffle per day, or something like that?

Have you tried clearing the cache?
I only just rejoined, using a 152songs/10 hour playlist as a experiment today, why have i only heard less than a third of this playlist? Keeps repeating songs. I heard mumford and sons the cave 4 times, princes songs the same and one song 3 times! Twice in an hour! If i stopped it to take the dog out, on restarting will hear roughly the same songs! If I've a 152 playlist I'd like to hear all, not just some! I had this problem with Spotify, my theory is you do this on purpose so i will upgrade..... No chance! I don't mind ads or using in shuffle mode, just let me hear ALL my songs! If you are aware of these issues as i read in other posts, why instead of doing nothing? Fix it! Also why tell people to unistall app or clear cache etc? The problems are your app not my phone... Bloody annoying!

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