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Features & Feedback

Everything about the various features on Deezer and how they work: playlists, your Flow, ...

  • 921 Topics
  • 4,936 Replies

921 Topics

D
Runaway Baby
DausoraRunaway Baby
asked in Features & Feedback

Notifications system doesn't seem to be working as I'd expect

Hi,I’ve noticed that I’m getting notifications for a lot of artists who I’ve favourited one or two songs from and then never listened to any others. This is bearable (though I’d love a “mark all as read” button in the notifications area), aside from the fact that artists who I like lots of songs from, or where I like the artists themselves, don’t seem to give me notifications.I’ve only had a handful of notifications (across the year or two that I’ve been using Deezer, and hundreds of notifications) that actually mattered to me, and I’ve had several releases go past from artists that I adore without there being any notification of said releases (like, today, the only reason I found out that a new song from one of my favourite artists came out is because a friend of mine messaged me to tell me, and when I checked it had been uploaded to Deezer so it’s not that it only came out on other platforms or anything like that)I’d love to get a bit of a better understanding of how the notification

2
M
Lover
2 hours ago
B
Runaway Baby
Bangkok RockRunaway Baby
posted in Features & Feedback

Spotify free better than deezer premium

This is essentially why I will leave deezer after 3 years.  Also, I couldn't even write on the deezer community website directly, I had to copy and paste. Deezer, you have 3 choices: Stay the course and suck. Continue to do the same, and offer an inferior service at a more expensive price. Compete and dramatically improve. I think time has proven you're not able to do this. Gut all expenses/features, and slash the price to $1-5 a month worldwide. The only thing deezer premium does better than spotify free is you can play specific songs. Maybe that should be your only feature. Check my account, I wouldn't imagine they're are too many people who use deezer more frequently and more vastly than I do. I am very open to questions, comments, criticisms, from the deezer team or the deezer community. Thanks for the good times and for initially getting me into music streaming with an article I read about your country selector feature.

7
M
Lover
3 hours ago
T
Tiny Dancer
Tom ChipmunkTiny Dancer
asked in Features & Feedback

why is Dezeer so bad now?

Dezeer has become a pay hog where now we can't listen to our tunes without the so-called “BeTtEr VeRsOn!” (WE  ONLY HAVE 30 SEC OF MUSIC WITHOUT IT!!) I’m not sure why Dezeer has become such a greedy music browser/app but they should stop being so money hungry and be thankful that they have people using there app/browser in the first place.

3
M
Lover
3 hours ago
A
Lover
awsteenohLover
asked in Features & Feedback

Artist's Albums and EPs are Missing from their Artist Page

Your artist pages aren’t all structured the same. I’ve noticed this several times and most recently was on Nosaj Thing’s artist page and none of their albums are shown anywhere. You do have their albums on your platform, though. Why are they not shown on the album page like other artists? Please fix this.

25
Jaime.
Community Manager
6 hours ago
K
Runaway Baby
klappspatenRunaway Baby
asked in Features & Feedback

[BUG] Android split screen, cant scroll down to song list

Hello!With the newer version of your app, I can´t always scroll down to the songs when splitscreen is active. If I open a playlist, I can see the big image on top of the playlist, but can´t scroll past the image. So split screen is basically useless at the moment. No matter if tablet (e.g. Lenovo P11 on Android 13) or phone (e.g. Sony Xperia 5 III on Android 13).I made a short screen record to show the issue:Video of IssueCould you please fix this, so one can scroll down to the list of songs and start playback, without having to end the split-screen all the time?Thank you very much!

6
K
Runaway Baby
12 hours ago
J
Runaway Baby
John.HoggRunaway Baby
posted in Features & Feedback

Logitech is closing mysqueezebox servers

Logitech is closing mysqueezebox servers in 2 weeks…..Deezer plugin uses the mysqueezebox server to login to Deezer to make the service work on squeezebox devices via LMS.this means the Deezer plugin will stop working in under 2 weeks.please Deezer work with the community now developing Logitech media server to allow a plugin not requiring mysqueezebox to work so we can continue to enjoy the service.Deezer is the only streaming service effected by this closure so being quick/first to solve the issue could mean grabbing some subscribers from the other streaming services that will also be cut off from LMS squeezebox users because of this closure.If Deezer isn’t able to come up with a solution or help community with info to help create a plugin it will force me to switch to a service who have a plugin that works without mysqueezebox.

96
K
Tiny Dancer
1 day ago
J
Runaway Baby
jkawRunaway Baby
posted in Features & Feedback

Scroll bar?

When I go to my list of favorite albums, there is a scroll bar but there is no highlighted portion/ button/ whatever to click on in order to move the page up and down. I have many albums in my list and this lack of functionality in the scroll bar makes browsing through the albums difficult.

16
Leonídia.Deezer
Community Manager
5 days ago
C
Runaway Baby
Chinonso.Nwoguh
asked in Features & Feedback

Deezer not connecting to headphones

Hello.  I'm not sure what happened to my deezer app but its suddenly stopped being able to connect to my bluetooth earphones and headphones.  All my other apps connect to them and play as normal so it cannot be my phone and obviously its not my head/earphones.  I've restarted my phone and the app multiple times. I've updated the app to latest version (8.0.10.27). I have never needed to use Deezer connect but when I click on this, this doesn't appear to load. My phone is a Samsung S21.  Are there any further steps I should take as this is a really frustrating issue. I can listen to music in the gym and my entire catalogue is on Deezer. I pay for Deezer family and if I can't it privately with headphones, then what is the point.    Look forward to hearing a response,    Chinonso

7
awesomemac
Deezer Legend
5 days ago
C
Runaway Baby
Chinonso.Nwoguh
asked in Features & Feedback

Deezer no longer plays through bluetooth headphonesonnect not working?

Hello. I'm not sure what happened to my deezer app but its suddenly stopped being able to connect to my bluetooth earphones AND headphones. All my other apps connect to them and play through them as normal so it cannot be my phone and obviously its not my head/earphones. I've restarted my phone and the app multiple times. I've updated the app to latest version (8.0.10.27). I have never needed to use Deezer connect but when I click on this, this doesn't appear to load. My phone is a Samsung S21. Are there any further steps I should take as this is a really frustrating issue. I can listen to music in the gym and my entire catalogue is on Deezer. I pay for Deezer family and if I can't it privately with headphones, then what is the point.  Look forward to hearing a response,  Chinonso

1
Nina Nebo
Deezer Legend
6 days ago
V
Runaway Baby
Victor HuntingRunaway Baby
asked in Features & Feedback

Yamaha R-N800A Deezer Connect support

Hi,Does Deezer Connect support Yamaha R-N800A streaming amplifier?I see it supports R-N803 which is very similar to N800A, but I cannot connect to it directly from my Deezer app on Android. I’m only able playing Deezer music through Yamaga Musiccast app, which is not good.Thanks in advance.

6
Leonídia.Deezer
Community Manager
7 days ago
T
Runaway Baby
TykesoundsRunaway Baby
asked in Features & Feedback

MP3s aren't uploading

I've followed the instructions to upload MP3s to my music collection on Deezer using my PC and it's not working. This seems like a clunky way to do this anyway. Is there some reason Deezer can't just recognise and play MP3s already on my phone? Google's Play Music app does that, so I don't understand why Deezer can't be modified to do likewise. But, for now, the instructions for uploading MP3s aren't working for me, so any help would be greatly appreciated. Thanks, Ray

20
Leonídia.Deezer
Community Manager
7 days ago
P
Runaway Baby
pharoah999Runaway Baby
asked in Features & Feedback

album request

Can you guys add the super man doomsday album by Robert Kral on Deezer? It would be legendary 

2
awesomemac
Deezer Legend
7 days ago
S
Lover
SergioCLover
posted in Features & Feedback

Full discography not in artist's profile - Featured In section missing (desktop version)

I’ve noticed lately that if I am listing to a compilation album and I click on one of the artists names, the discography in their profile does not include the compilation album that I am listening to.  Didn’t there used to be a “Featured In” section in every artists profile?  If I click on the album name or type it in the search field it can be found, but not via the artists page.  This is not an issue on the app.  

12
M
Lover
8 days ago
Y
Runaway Baby
yimmymeRunaway Baby
posted in Features & Feedback

Allow us to set native language for song titles

 Japanese song titles are not shown in Japanese.Is there a way to allow the music to be shown in the original language as opposed to romanji?Thanks!

5
Jaime.
Community Manager
8 days ago
Endersya10
Runaway Baby
Endersya10Runaway Baby
asked in Features & Feedback

Quiz sound doesn’t work

While I was going on the quiz I noticed that every time, after round 1, the sound goes off. I’ve tried to reload the page but it didn’t work(note that I’m on a iPad). I think it’s a system error that needs to be checked. I’ve waited a fews weeks waiting for someone else to pick up the problem but when I came back to it and it still hasn’t been fixed…:(I hope there is something you can do about this, but if not, I’ll just have to cope

6
B
Tiny Dancer
9 days ago
The W'o'anderer
Runaway Baby
The W'o'andererRunaway Baby
asked in Features & Feedback

Yet another dangerous driving problem.

So after struggling with an MS0004 error and having to delete cache, uninstall app, restart phone, reinstall app 4 times. I finally manage to get the app installed and working only to find that now if I exit the app, the music continues to play and I can only stop it by accessing my notification bar. Seriously??I use Deezer mainly whilst driving and like my previous topic asking why we can't have an option for an always on screen (which we still don't have I believe) unlike Spotify), which for me is a problem because if a song plays that I don't know and want to know, I have to use my fingerprint to unlock my phone and get my screen on so that I can identify the track. Taking my attention off the road and here in the UK breaking the law as you are not allowed to touch a mobile device whilst driving, even if you are stationary and have an idling engine. It's illegal. If the screen is on whilst I'm driving I can merely glance at the screen and identify the track, a very very simple and s

4
T
Tiny Dancer
10 days ago
tophatnosocks
Runaway Baby
tophatnosocksRunaway Baby
asked in Features & Feedback

Continue playing similar music?

How do i set to continue to play similar music once my playlist has run out?  I find currently, that when my playlist is completed, ends, that the music stops.I also get to a point when I have started ‘Launch Track Mix’ that it will stop at some point.I never want that behavior, I would always want, no matter how I started, for Deezer to continue similar music, is this possible?

4
awesomemac
Deezer Legend
11 days ago
R
Runaway Baby
Rudy DukeRunaway Baby
asked in Features & Feedback

Flow and genre issues

So I've been using Flow on and off for 2+ years now and it's been all over the place when recommending music. About a year and a half ago it started only recommended the same 5 bands over and over again (which I have hundreds of “tracked artists”) so I stopped my subscription.I tried again about a year ago and saw that was improved, but what Ive noticed is that my radio often goes only into two genres and it seems to be dependent on the day of the week. And within those genres the same few artists/bands over and over again. It seems that Monday through Thursday I will basically only get instrumental rock and modern prog rock and that is it. Whether I go to favorites or discoveries. Once Friday hits, I seem to get all my various metal, electronic, and other genres in a fairly healthy mix. And the various “moods” are basically garbage for me. Each one of them doesn't have any of my music or shows me the same few bands/artists over and over again.I only subscribe to Deezer for Flow as my

12
W
Tiny Dancer
12 days ago
D
Runaway Baby
DP1
posted in Features & Feedback

Deezer doesnt care nor can separate artists with the same name. inferior service. Unprofessional company. Considering ending service

There’s only so many unique names in human languages. So we cant expect all artists to have unique names. There will surely be duplicates. Take for instant artists  named “Seba” : https://www.deezer.com/en/artist/8377 Or another Artist named “Hamilton”: https://www.deezer.com/en/artist/311310 There are thousands of other examples but of courseeee there’s going to be multiple Hamiltons. Why the freaking heck would one of the biggest platforms be so careless to mix all the Hamiltons together.  There are multiple artists named Seba. Well known folk, rock, EDM, etc genre artists. These artists should be respected enough to have different profiles. As of now, Sebas are mixed together to have 300 singles, albums and EPs in one profile. This is embarrassing for deezer. I’m a fan of EDM Seba and I could go right ahead and separate this particular Seba in 30 minutes for example. So why cant deezer do that? They dont want to invest the time or money? It makes the website seem super cheap and unp

8
D
Runaway Baby
12 days ago
Capndad
Lover
CapndadLover
posted in Features & Feedback

Hi Res vs 24bit 96Khz Formats

I’ve just recently discovered where I can view the format of songs that are in play. (i.e. bottom left of the album cover playing) That’s great to know, but on the topic of format, I find that research of the HiRes format yields different information in that the description of HiRes varies from reviewer or purveyor to reviewer or purveyor. I read yesterday that true HiRes is a format ABOVE the 16 bit categories, and is 24 bit. But in Deezer, HiRes is defined 16bit  44100hz.So, my question is whether or not 24bit 96000hz is an option or a planned option in Deezer? I’m an immigrant to Deezer from TIDAL, where I enjoyed very much the 24bit 96Khz format. Being aware that music listening is very much a subjective experience, I realize that the difference I now notice in Deezer may be somewhat psychological. Maybe!Can anyone here provide a decent layman’s explanation of the production differences between HiRes (including which description defines it best) and whatever 24bit 96Khz is called?I

7
Capndad
Lover
12 days ago
M
Runaway Baby
mooninite78Runaway Baby
asked in Features & Feedback

“Music inspired by...” track mixes are showing song mixes from tracks that are NOT on my favorites

The “Music inspired by...” track mixes are showing song mixes from tracks that are NOT on my favorites or in any playlist on my profile. How do I fix this to show only mixes from music that I am interested in?I have cleared the app data, both cache and storage, reset the Smart Cache(Some additional background: The tracks/artists were on my Son's playlist that I had imported from Spotify. While setting up his profile, I was in the playlist while learning how to share it with him… I have since deleted the playlist(s) but now his music is polluting my profile, even after removing everything I could find…)

4
S
Lover
13 days ago
P
Runaway Baby
PeteskiesRunaway Baby
posted in Features & Feedback

"New Releases" needs an overhaul

New ReleasesPlease, please add a raw New Releases albums / EPs page and a New Releases singles list page. Friday at midnight, these lists should update. No curation, no filter, just the latest 100-200 releases by release date. The new releases by genre seems to greatly omit releases.New Releases For YouIf I like an artist, any of their new releases should be in this list, singles, EPs, mixtape, LP, etcI should be able to see if it is a single, EP etc. in this list as I don’t know what I might be adding to my queue The algorithm for this list either needs an overhaul or should be replaced by releases from artists I like. Every week I see more artists that I have never listened to and are very far off from what I listen to or like.

7
Leonídia.Deezer
Community Manager
13 days ago
H
Alien SuperStar
helene.deezerAlien SuperStar
posted in Features & Feedback

[FEEDBACK] What do you think of "Flow"?

Hi all, We wish to collect some of your feedback on [i]Flow[/i], that's why we are opening a new dedicated thread for you to share your feelings on this feature. Do you like it? Why? What do you think we are missing? Please be as detailed as you can in your comments, cheers!

341
Leonídia.Deezer
Community Manager
14 days ago
U
Runaway Baby
ummacles
asked in Features & Feedback

How do I completely clear the queue/now playing section?

I was casting music to a Google Home and was trying to clear the queue, but couldn't find any option to do so.  Looks like I had to stop casting in order to modify the queue, which only let me rearrange tracks or remove them one by one. Upon being left with one track, there doesn't seem to be any way of removing it, so whenever I load the app, I'm stuck with the last track at the bottom.  I can bring it up to fill my screen, view my queue, and there's the track at the top stating "now playing".  I have the option to add it to my queue (I guess it's not considered to be in the queue already), but can't remove this final item. I'm within the first half hour of my trial.  Looking to switch from Google Play Music, I first tried Spotify, but cancelled within the first day because of this exact problem: no ability to fully clear the queue.  Deezer doesn't have the same queue problem, does it?  

15
T
Tiny Dancer
15 days ago
A
Runaway Baby
ADJRunaway Baby
asked in Features & Feedback

Your computer seems to be offline. We'll keep trying to connect.

I keep getting the annoying message ‘Your computer seems to be offline. We'll keep trying to connect.’ when I know 100% that my computer is not offline. 

39
knobblysnail
Tiny Dancer
15 days ago
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